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  • The Next Endpoint Management Virtual User Group

    Come join us at the Endpoint Management Virtual User Group on October 19, 2021. There will be two sessions that day so please pick the session that works for your time zone!

    EMEA Endpoint Management User Group - 14:00 British Summer Time

    AMS Endpoint Management User Group - 10:00 am Pacific | 1:00 pm Eastern

    Register today and find out what’s new and coming up for ITMS and Ghose Solution Suite as well as some best practices. Be sure to join us!

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Latest Discussions

  • Hi Community, We have requirement where in We have to create a report for Resolution Time with in PBH(Primary business hours) for all my Incidents. So, We have tried to create a query using PdmSeconds unctions but I am getting '0' value for each Incident. ...

  • Hello and Good Morning. Hope all is well! Requesting assistance if anyone had the same issue and would have a resolution with regards to the Survey Link... After the upgrade to 17.x the Survey Link: http://<servicedesk host>/CAisd/pdmweb.exe?OP=DO_SURVEY+SVY_ID=400101+CNT_ID=574DD52EFD6D354FB941527B42AA9653+CNTXT_PERSID=cr:420531 ...

Unanswered Threads

  • Posted in: ServiceDesk

    Hi Community, We have requirement where in We have to create a report for Resolution Time with in PBH(Primary business hours) for all my Incidents. So, We have tried to create a query using PdmSeconds unctions but I am getting '0' value for each Incident. ...

  • Posted in: ServiceDesk

    Hello and Good Morning. Hope all is well! Requesting assistance if anyone had the same issue and would have a resolution with regards to the Survey Link... After the upgrade to 17.x the Survey Link: http://<servicedesk host>/CAisd/pdmweb.exe?OP=DO_SURVEY+SVY_ID=400101+CNT_ID=574DD52EFD6D354FB941527B42AA9653+CNTXT_PERSID=cr:420531 ...