Enterprise IT Management Perspectives: A 360° View Welcome to the EITM Perspectives blog. It’s fairly obvious from the title what this blog is meant to discuss. The perspectives relate to four major imperatives for EITM: 1) Align IT with the business 2) Managing IT costs 3) Improve service quality 4...

This is the second blog inspired by a comment Rodney Sculthorpe made to my blog entitled " Who owns IT Governance, the Business or IT? " The first was entitled "How do you convince Executive Management of the merits of ITG?" In that post, I mentioned that in order to build support...

The IT Skeptic recently wrote a blog entitled “ Perhaps one day Service Management will become a universal discipline: ITIL 4? ” It starts, “Who left the IT in itSMF? What a shame we have kept our focus narrow.” Some of you may be thinking that’s absurd, of course there should be an “IT” in “itSMF.”...

Should IT managers become acquainted with formal project management methodologies? I was recently asked this question in an interview for an Insurance Networking News article entitled " IT Project Management Keeps the Business on Track ." I answered yes, of course. But that is just tip the...

In the December 20, 2007 issue of CIO Insight , Allan E. Alter published a research article entitled " CIOs Rank Their Top Priorities for 2008 ." 250 CIOs were surveyed about their top priorities for 2008, resulting in three lists of top ten priorities for business, management and technology...