In the preceding posts, I discussed how a fully decentralized model affects views on alignment and how fully centralized IT organizations affect alignment . Now let’s examine how a federal model affects alignment between the business and IT. In a federal model, there is a central organizing group (corporate...

Does the term "governance" evoke a positive or negative response in your organization? If "governance" is viewed as something negative, what can you do to overcome that perception? In my last blog, I wrote about the negative view of processes and process management shared by many...

In my last post, I discussed how a fully decentralized model affects views on alignment , so now let's take a look at how a fully centralized model affects alignment. In a fully centralized organization, there is basically one central CIO with many direct lieutenants, and the whole IT organization...

The COBIT ® Steering committee, which I chair, develops guidance to assist the practitioner community in the execution of their roles. We are pleased to announce that the long awaited and highly demanded COBIT and ITIL ® V3 Mapping is available for download from ISACA and ITGI. The mapping allows the...

To continue the conversation on aligning IT with the business, I’d like to dive deeper into the two sides of the issue that I raised in my previous post. To explore this topic further we need to look at the following dimensions How IT is organized within the business Economies of scale (e.g. Purchasing...

Aligning IT with the Business In the past 10 years of CIO surveys that I've seen, “align IT with the business” has been the number one challenge for IT. In a 2007 IDG survey of IT management at companies with an annual revenue of $250 million or more, 87 percent of U.S. respondents (75 percent globally...

Enterprise IT Management Perspectives: A 360° View Welcome to the EITM Perspectives blog. It’s fairly obvious from the title what this blog is meant to discuss. The perspectives relate to four major imperatives for EITM: 1) Align IT with the business 2) Managing IT costs 3) Improve service quality 4...

This is the second blog inspired by a comment Rodney Sculthorpe made to my blog entitled " Who owns IT Governance, the Business or IT? " The first was entitled "How do you convince Executive Management of the merits of ITG?" In that post, I mentioned that in order to build support...

The IT Skeptic recently wrote a blog entitled “ Perhaps one day Service Management will become a universal discipline: ITIL 4? ” It starts, “Who left the IT in itSMF? What a shame we have kept our focus narrow.” Some of you may be thinking that’s absurd, of course there should be an “IT” in “itSMF.”...

Should IT managers become acquainted with formal project management methodologies? I was recently asked this question in an interview for an Insurance Networking News article entitled " IT Project Management Keeps the Business on Track ." I answered yes, of course. But that is just tip the...