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  • The records are set up correctly. Those IPs aren't blocked, the issue is at the senders end. The client mail server is trying to send an email, looking up the recipient domain in DNS and choosing the secondary MX record as the destination instead of the ...

  • So you're saying the sender has to change their records to fix this issue with getting mails to the correct MX for these recipients?  especially when they have no issues emailing anyone but 2 clients who's bounceback are both showing messagelabs error? ...

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