Email Security.cloud

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    Welcome to the Email Security.cloud Community where users and product experts connect to share questions, ideas and feedback. Here you will find the right people and tools to help you with every stage of your Email Security.cloud journey, whether you are just getting started, need help, or want to make the most of your Email Security.cloud investment. We’re glad you’ve joined us!

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  • The records are set up correctly. Those IPs aren't blocked, the issue is at the senders end. The client mail server is trying to send an email, looking up the recipient domain in DNS and choosing the secondary MX record as the destination instead of the ...

  • So you're saying the sender has to change their records to fix this issue with getting mails to the correct MX for these recipients?  especially when they have no issues emailing anyone but 2 clients who's bounceback are both showing messagelabs error? ...

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