Crystal King is a communications director at CA, working with the Service Management and Information Governance teams. She has been in marketing and public relations for over 15 years, working with companies such as Sybase, Nexaweb, First Data and Bowne. She currently teaches social media classes at Mass College of Art and at Grub Street, an independent writing center in Boston. Additionally she teaches a graduate-level media communications course at Boston University. Crystal holds an M.A. in Critical & Creative Thinking from the UMass Boston. In her free time she is working on a novel about ancient Rome, is learning Italian and enjoys cooking and fine wine.