Clarity Service Management

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  • Welcome to the Clarity Service Management Communities Site

    By: Christopher Hackett Christopher Hackett , 2 months ago
    Welcome to the Clarity Service Management Community where Clarity Service Management users and product experts connect to share questions, ideas and feedback. Here you will find the right people and tools to help you with every stage of your Clarity Service Management journey, whether you are just getting started, need help, or want to make the most of your Clarity Service Management investment. We’re glad you’ve joined us!

Latest Discussions

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    RE: Incident Number on Survey Template page

    By: dheeraj kumar , 5 hours ago

    Dear Community, Actually Our Client Requirement is Display incident no. on Survey Template page. Regards Dheeraj

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    RE: Service Type

    By: Jacques Geldenhuys , 8 hours ago

    Hi Paul Look at the option 'set_sla_evt_open_date' in Service Desk located per below, this set the 'open date' as the start of an SLA, any change in Service Type should use the 'Open Date' of the ticket Service Desk --> Administration Tab --> Options ...

    2 people recommend this.

Latest Blog Posts

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    Replacing OracleJDK with AdoptOpenJDK in Service Management Solution

    By: Pravesh Jha one month ago

    We are working on to replace OracleJDK with AdoptOpenJDK in Service Management Solution. Stay tuned for further details..........

    1 person recommends this.
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    Breaking out of the box: IT Service Management in Non-IT Use

    By: Michael Lentini one month ago

    In coordination with our services partner Enterprise Studio and ITSM expert Indrajit Banerjee, we are excited to bring you this blog series about implementing service management beyond IT. Stay tuned for additional blogs and supporting webcasts with ...

    9 people recommend this.

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