CA Service Management

Hi All, Good day to you. May I know anyone had facing issue SAML not working after upgrade? There are no popup error just Service Desk not redirect to SAML, user are presented with basic authentication. Try to reconfigure the SAML but issue persist. ...

Dear Community Members, For all those who missed attending Office Hour on 14th November 2024 and for the benefit of all attendees, we are sharing the slides and recording of the session. The agenda of this Office Hour session was: Spotlight ...

Hi All, Good day to you. May I know anyone had facing issue SAML not working after upgrade? There are no popup error just Service Desk not redirect to SAML, user are presented with basic authentication. Try to reconfigure the SAML but issue persist. ...

Hi all, May I know if we can use AWS RDS to host CA Service desk SQL DB? Using version service desk version 17.4.