The Water Cooler

The Water Cooler

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  • Thanks. I want to give you an idea of how this feels from the perspective of your customers. With Jive, we were at an 8 out of 10 with regard to functionality and usability. With Higher Logic, we're struggling for months just to get from 4 to 5.

  • Here is another example of a problematic URL, returned after posting a  new discussion thread: ...

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  • Posted in: The Water Cooler

    In this post , a preformatted text section got corrupted at points where bold text was inserted.

  • Posted in: The Water Cooler

    For some reason, the editor for ideas appears as a fixed-width modal dialog box over the browser window, instead of an editor that fills the whole width of the window (as with discussions and discussion replies). This is unwieldy and inconvenient.

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  • I wanted to share some Frequently Asked Questions About Accessing the Customer Support Portal. To view the PDF, just click on the thumbnail below If you have any questions, reply to this post and we'll answer as many of them ...

    4 people recommend this.

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