The customer uses the as400 agent on ISeries
They running JDE reports using the CALL command.
As part of the CALL command they passing some variables. 2 of the variables is the JDE user & its password.
The JDE user is NOT the same ...
Thank you Michael, I corrected the mistake as you said and it worked okay.
I appreciate the help, also I'm sorry I wasn't sure initially of where to post this question, thanks for that too.