Blogs

Customer Newsletter: Clarity (January)

By Alf Abuhajleh posted 4 hours ago
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Webcast: Charts to Compliment Your Reporting Strategy Find out how to jazz up your reports with the addition of real-time data charting in this February 20 webcast. Within Clarity Modern UX grids create your report data in a graphical format that enables your audience to visualize relationships between the data. New 'How-To' Videos for Clarity 15.7.1 From setting up custom investment types and multi-dimensional funding hierarchies to leveraging the improved timesheets and third-party integrations, check out this series of how-to videos. Blog: Digital Product Management - Organize the Way You Work Learn how a switch from traditional ...
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Customer Newsletter: Clarity PPM (December)

By Alf Abuhajleh posted 4 hours ago
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Clarity PPM 15.7.1 is Now GA  Check out the release notes, installation manuals, user and admin guides. Plus, new Getting Started section. Blog: Digital Product Management Learn how a switch from traditional project management to digital product management will help change how you create value for your business. See What's New in Clarity PPM 15.7.1 (Webcast) First-look at the new functionalities in Clarity PPM, including multi-hierarchy planning, configurable investment types and greater UX for all. Game Changer: Investment Hierarchies in Clarity PPM (Webcast) Working towards project-to-product, come see the powerful capability that ...
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Projects-to-Products: Restoring Accountability through Deliverables & Deadlines

By Brian Nathanson posted 5 hours ago
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Regardless of your organization's ability to develop quickly (as discussed in my last post ), the main objection from many businesspeople to the way that their development organization approaches agile is a lack of perceived accountability: "Teams build stuff, but I never get anything delivered -- or I can't get them to give me a date. It's always in the next PI/cycle." In keeping with the mythbusting I referenced two posts ago , your organization does not need to suffer a lack of accountability in order to successfully improve its agility -- but you may benefit from a rethinking of the details of accountability as the world has evolved over the last two decades. ...
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With the Advent of HCI, SDS, NVMe, NVMe-oF and SCM, is Fibre Channel Dead (Again) Among this TLA Salad?

By Juan Tarrio posted 3 days ago
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With the Advent of HCI, SDS, NVMe, NVMe-oF and SCM, is Fibre Channel Dead (Again) Among this TLA Salad? You better believe it isn’t Fibre Channel is a resilient technology. No, no, I don’t mean in the sense that you’re thinking. Sure, it is resilient in that sense too. However, I’m talking about resiliency with regards to resisting the attacks from alternative technologies that position themselves as ‘Fibre Channel killers’. Truth is, Fibre Channel has been declared ‘dead’ by proponents of such technologies several times since its birth in the ’90s, and it’s not like Fibre Channel is that old. It first happened circa 2002, and the technology in question ...
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Windows 7 support ended on January 14, 2020

By Itamar Budin posted 10 days ago
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Dear Customers As per Microsoft 1/14/2020 Announcement regarding Windows 7 end of support, We will no longer support client environments that runs on Windows 7. The following Symantec Identity Suite components will no longer support under Windows 7: Identity Manager: Provisioning Manager Connector Xpress Config Xpress Windows Credential Provider Windows Connector Workflow Client Identity Governance: Client Tools Workflow Client Kettle Customer who are still running workstations Windows 7 are encourage to runs our tools on supported Client/Server solutions which are described in our Platform Support Matrix documentation ...
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Digital Product Management: Map your business outcomes

By Alf Abuhajleh posted 11 days ago
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In the last blog entry , we looked at the first step to successful Digital Product Management (DPM), organizing your investments and products in a way that makes sense for your business. Once you have that foundation in place you need to begin building an integrated picture – to show how each of those products is delivering significant returns, and the entire company is marching together towards achieving its long-term vision. This is the process of defining the strategic roadmap for your organization and for each of the products within it. With management based around digital products, this roadmapping exercise becomes more important than ever. Each product ...
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Application Logging in Kubernetes

By Becca Parks posted 14 days ago
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Hi All! Read this article by Uzi Cohen to learn how to handle the collection and aggregation of logs from applications running in containers on Kubernetes into centralized log storage. https://bit.ly/2FNzup2  Also, stay tuned for more in this blog series, focused around Kubernetes and Symantec SiteMinder
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PSM Updates for Identity Suite - CA Business Intelligence JasperReports Server 7.1.1

By Itamar Budin posted 17 days ago
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Hi In our continues effort to allow our customers to be able to use our products on the latest platforms, we are pleased to announce to we are now officially supporting CA Business Intelligence JasperReports Server 7.1.1 for our Identity Suite versions 14.2 and 14.3. The new version of the report server introduce the following enhancements: Platform Support Matrix changes: Windows 2016 RHEL 7.x Oracle 12cR2 MS-SQL 2016 Installation - New enhancements include:   Supports TLS enabled database in CABI installation for Oracle (PKCS12 wallet) and MSSQL. Default Postgres version is changed to 9.6 to fix ...
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Digital Product Management: Organize the way you work

By Alf Abuhajleh posted 18 days ago
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One of the biggest problems with investing in projects is that often those projects don’t reflect how your business actually operates. In fact, they are the exact opposite. Projects are designed as temporary pieces of work, which when completed, see the project team dispersed. The business outcomes are left to a completely separate team to operationalize, leverage and secure the benefits. And that’s neither effective nor efficient. With digital products, on the other hand, there’s recognition that the business is investing in a sustained asset, one that must be maintained, enhanced and transformed. Different products will experience that lifecycle on ...
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Invitation to IT Process Automation (ITPAM) 4.3 SP05 Validation Program

By Sridhar Baratam posted 18 days ago
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Broadcom is pleased to invite you to participate in the  IT Process Automation 4.3 SP05  V alidation Program . Your participation offers you the ability to validate/access Pre-Release Broadcom Software for  IT Process Automation  in your own environment, allowing you to provide feedback on product enhancements, quality, and the Validation Program. As a participant in this Program, you will communicate directly with the Product Research and Development team to investigate and address any reported problems, questions, or comments. Some the new features and enhancements/Certifications include: Support for AdoptOpenJDK 8 - Customers can now use ...
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RE:Frame Podcast Episode 3: Mainframe DevOps with Phil Gineo

By Lenn Thompson posted 19 days ago
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Featuring:   @Philip Gineo ,  senior systems engineer and president of the Endevor Users of New England In this episode of RE:Frame we hear about what’s new in the world of Mainframe DevOps, and how Phil is not only maintaining his own environments but also helping others in the mainframe community to navigate the latest development technologies and techniques. What is Mainframe DevOps, and how does Endevor support it? How is the community coming together to support it? What kind of person puts their hand up to be a user group president? How different is this new generation of mainframe developers, and what can we learn from them? ...
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General availability of the Identity Manager 14.1 CP10 (Cumulative Patch)

By Itamar Budin posted 19 days ago
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Hi All, The Symantec Identity Suite team are proud to announce the general availability the Identity Manger v14.1 Cumulative Patch (CP) 10. This Cumulative Patch contains more than  50 customer defect fixes as well as new enhancements.  Please find the below details for the enhancements, customer defect fixes and download links for 14.1 CP10 Cumulative Patch. Enhancements and Customer Defect Fixes   Please find the below list of enhancements the details of the Defect fixes that are part of 14.1 CP10   Enhancements Customer Defect Fixes   Enhanced Offline Endpoint Management Log Rotation for Active Directory ...
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ITSM IN NON-IT USE: HUMAN RESOURCES

By Michael Lentini posted 21 days ago
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Welcome to this discussion of ITSM in Non-IT use – today’s focal point is ‘Human Resources’. Earlier, we have discussed how service management can expand into enterprise management in general (you can read it here ) , and listen to the recording of our ITSM – The View Beyond IT webcast for more details. The last session “ A Zoom into Facilities Management ” is where we started on specific topics (and the webcast recording is here ). Thanks to your responses and feedback.  Today we talk about how ITSM can help Human Resources (HR) establish their goals in a very effective way. HR Challenges and Goals The HR Department typically has stringent ...
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CA20191218-01: Security Notice for CA Client Automation Agent for Windows

By Steve Parker posted 12-21-2019
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December 20th, 2019 To:       CA Client Automation Customers From:     The CA Client Automation Product Team Subject:  CA Client Automation Security Notice Dear Customer: CA Technologies, a Broadcom Company, is notifying CA Client Automation customers about a new security notice. For the latest version of this security notice, see CA20191218-01: Security Notice for CA Client Automation Agent for Windows Issued: December 18, 2019 Last Updated: December 18, 2019 CA Technologies, A Broadcom Company, is alerting customers to a potential risk with CA Client Automation agent on Windows. A vulnerability exists that can allow a ...
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Introducing DX App Synthetic Monitor 10.3

By Ashley George posted 12-13-2019
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In an effort to continue improving the performance and usability of our solutions, we are proud to announce the release of DX App Synthetic Monitor 10.3. This release continues to build upon the features of version 10 to improve your ability to monitor your sites and applications.  The primary new enhancements in this release include:  New: Webdriver Agent  Webdriver Agent is a command-line tool used to execute Selenese XML scripts on a desktop PC using a locally installed web browser. WebDriver agent allows you to test and fine-tune your scripts before uploading them to DX App Synthetic Monitor. By using Webdriver agent, you can be sure that ...
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Digital Product Management: Three words that change your world

By Alf Abuhajleh posted 12-12-2019
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By Marla Schimke Head of Product Marketing | Clarity PPM Well that headline got your attention didn’t it! But seriously, we are convinced digital product management, or DPM, is going to change how you create value for your business. It will define your business investment strategy, and how you transition from a traditional project-based approach to a modern product-centric business model. In this blog series, we’re going to introduce you to the five steps to DPM and highlight how Broadcom’s solution is designed to support your journey. We’ve been investing in Clarity PPM and Rally Software for several years, building an integrated platform ...
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Projects-to-Products: Product Management & Agile

By Brian Nathanson posted 12-11-2019
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Coming off my soapbox about Agile from my last post , I do believe that the concept of agility leads to better products. There's one significant enabler, however, that is required in order to make this happen: Your developers (and development teams) need to be able to build things quickly and make changes quickly. There are a number of routine impediments to this enabler that many products have: Technical debt from older features/code Poor documentation Inflexible platform or technology Lack of experience due to turnover In an ideal world, a product manager, product owner, and development team would work iteratively day-by-day (or at ...
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Projects-to-Products: Real Talk about Agile

By Brian Nathanson posted 12-11-2019
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OK. At this point, we've laid out some basic product management definitions, talked about some important product management skills, and highlighted a few key differences between project and product management. Now let's address a popular topic: How does this relate to all this Agile stuff I keep hearing about? As with most things, the answer depends. It  can relate but doesn't always. A lot depends on whether your organization just has the trappings or ceremonies of Agile or actually has absorbed its spirit. (If you're the former, you're not alone; that describes any organization that practices Scrumfall or Wagile.) First though, some real talk about Agile ...
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Projects-to-Products: The Real Difference Pt 2

By Brian Nathanson posted 12-10-2019
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In my last post , I highlighted a first critical difference between project managers and product managers: the former tend to pull on the cost & schedule levers of the iron triangle, while the latter pull on the scope lever. In this post, I'll address the psychological differences of stakeholders to projects vs products and why that matters to the managers involved. We can use an analogy to help illustrate the difference: Projects are like running a marathon while products are like participating in a league sport. With a marathon (like a major migration project), you decide to run the race, train for it, gather supporters who provide encouragement ...
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Projects-to-Products: The Real Difference Pt 1

By Brian Nathanson posted 12-10-2019
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I've made over 2 dozen blog posts already, but I don't think I've addressed the key question that's probably on your mind: What's the real difference between project management and product management anyway? Addressing that question is - on some level - the point of this blog's existence, so it'll take months if not years to arrive at a final answer, but I think I can highlight (in this post and the next) 2 critical differences that illustrate why making the transition is not just about changing people's titles. First up is the difference in the way that project managers and product managers address complexity and potential overruns. Consider the following ...
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