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Two Good Looking Windows Security Centers: One Fake, One Real

Published: October 14 2008, 02:19 PM
by Benjamin Googins

Another fake Windows Security Center has emerged.  Much like versions in the past, on appearance this one is nearly identical to the actual Windows Security Center.  And like older versions, it is installed by a trojan and falsely warns the user of non-existent infections (the true infection is the fake Security Center).  The infection runs as the process seccenter.exe, which launches the fake security center interface.  The malicious file is located at c:\windows\system32\seccenter.exe.  A complimentary process runs here: c:\windows\system32\drivers\lssas.exe.  The infection alters the registry settings that deal with a variety of critical system settings such as proxy settings: HKCU\Software\Microsoft\windows\CurrentVersion\Internet ProxyEnable Settings\ with the ValueData: "0x0".

Below is a screenshot of the fake Windows Security Center.  I highlighted the key areas in red.  Here is what the fake security center looks like:


 

Now compare that with the legitimate Security Center built into Windows:

 

The “security center” repeatedly nags the user to download “Windefender 2008” by blocking outgoing Internet connections and opening a security bar like the one below and also by blocking the webpage from loading properly.  By limiting the user’s Internet connection to primarily downloading WinDefender 2008 (win-defender(DOT)com/export/shield.php), the user cannot download a legitimate anti-malware product to remove the infection.  This is not a new technique – past infections have blocked users from updating their anti-malware products or connecting to legitimate security sites.  This infection returns ‘the page cannot be displayed error’ and on that page a link to WinDefender 2008 is also displayed (see what I highlighted in red).  Here is what the blocked connection looks like:

What is interesting to note here is that technically, the same trojan that maliciously installed the fake Security Center, could have also installed WinDefender 2008.  It is my guess that the malware author thinks users will feel the fake security software is more legitimate if they have to manually download it, instead of it magically showing up on their system and asking for money to activate it -- even though hopefully it would raise a red flag for users that all Internet connections are blocked, except to a site wanting money from them (WinDefender 2008).  The infection channels the infected users to download WinDefender and hopes the user finds the process legitimate enough to cough up $40.00 to pay for the fake software. 

This example highlights the difficulty posed to the average user in identifying what is a fake Security Center and what is a legitimate Security Center.  Without extensive knowledge of the Windows system, this very convincing fake could throw most PC users.  A legitimate, respectable anti-malware product is the most effective means to sort between what is good and what looks good, but is actually malicious.  This infection is detected by CA under the “FakeAlert” family. 

This blog entry was a joint effort by Sunder Thennavan who prepared the technical details, Marijo Dimmick, and written by Benjamin Googins.

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By: Benjamin Googins
Benjamin Googins is a senior engineer working on CA’s Anti-Spyware product. His primary functions include analyzing spyware and privacy breaches, fielding press inquiries, blogging and drafting documents. He has been a significant contributor to the User Permission document , Spyware Scorecard , Threat...
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110 people have left comments:

Thanks for the info and was definately worth knowing about. Such a pity so many people fall for this and that the malware/spyware is drastically on the increase with harder to detect methods.

Posted by: Spud | October 14, 2008 2:48 PM

Is there any way to get "Windefenders" credit information - and thus their accounts canceled by their bank (at which time legal action might also be taken against the account holder(s).

Posted by: Jeff | October 16, 2008 12:46 PM

Doesn't the link to buy the product provide a path toward finding the perpetrator? Does anybody follow up on these things?

Posted by: LES | October 17, 2008 2:30 PM

Just another reason to change your WinXP windows look to "classic" view.  Most of this junk software never pops up in a window that looks like a "classic" window.  So when I see dialogue boxes that have the "bubble" look of WinXP or Vista, and I don't have those kinds of frames enabled in Windows, I know that something is up.  Thanks for the heads up!

Posted by: radiocowboy10 | October 17, 2008 7:12 PM

CA is reporting that it was last updated 263 days ago, but on click update - reports it is up to date. Is this also a virus/spyware attacking the CA

Posted by: Mary | October 19, 2008 10:16 PM

I had the same thing happen to me.. but it was called windedefender 2009 /// and I had to download 2 different programs CA anti-virus and C

A anti-spyware ...to get rid of it ... It still had a link connected to my info bar at the bottom of my computer screen but I figured out how to have it not be shown so I wouldn't accidently hit it and have send to the site again ... It also took over my Internet /Explorer home page .. every time I would go to my home page the security message would pop up but the two CA programs finally got rid of it ...

Posted by: mrcreigs | October 21, 2008 3:33 AM

How in the world are those of us who are only beginners, or intermediate computer savvy individuals supposed to survive these attacks?  Especially, those of us who do not have unlimited income to hire someone with expertise to clean up and fix our computers, if this will be an ongoing problem?  Isn't there a better way?

I will simply have to shut my computer down.

Posted by: Ro | October 21, 2008 7:00 AM

Hi Benjamin I truely love ca security, I strongly recommend it to anyone to try it out. send me more security info,links to help improve my networking, Again Thanks for the good work,

Posted by: Saffoni Brown | October 21, 2008 10:58 AM

Are you saying this entire page is fake?

Posted by: Saffoni Brown | October 21, 2008 11:03 AM

Thanks for the update. I usually don't download anything unless I triple check it. lol But great to know.

Posted by: Julie | October 21, 2008 4:05 PM

This is attacking alot of computers. I already got a call from my mother that her computer is under attack. She needs me to come fix it. Another senior who lives around her is having the same problem and is concidering paying a computer tech 75.00 to fix his computer. I'm software engineer by trade and it makes for great money makeing opportunites but I cant take advantage of the elderly.

Posted by: Ann | October 21, 2008 4:25 PM

Thanks for the heads-up on this! Nice to know there's someone out there looking out for the "lil' people".  - LJA

Posted by: Lisa Jo Al-Shloul | October 21, 2008 4:30 PM

Just went through this this weekend - a real pain in the butt.  I am willing to join a class action lawsuit to put these guys out of business.  Cost me six hours of my time to re-install Windows from scratch and re-install the programs I use..

Posted by: Mark Weiner | October 21, 2008 4:31 PM

This is great info. We have had so much headache for this for days. Did not why.

Thanks again,

Posted by: Cheyenne | October 21, 2008 4:32 PM

I had this stupid virus in my computer! it just showed up one day, my boyfriend, who knows nothing about computers, was freaking out thinking we had tons of viruses in the computer, so he clicked on the option to install it. LUCKILY I got to the computer before it was able to do anything.

It took me 4 times running my trojan/virus scan to get rid of it.

Posted by: kelli cruz | October 21, 2008 4:37 PM

thank you for letting me know this info. for my p.c it has been happening to me i wish i`v known tis info.earlier and i wouldn`t of had it on my comp. please help me i need it a.s.a.p. to know what to do when i want to down load my pics.  you can reach me at detricebradley@yahoo.com i need help.

Posted by: detrice | October 21, 2008 4:38 PM

I had to deal with this problem on a friends computer last month. She was running windows 2000 at the time so I knew it was fake. Fortunately I was able manually remove most of the virus to the point that I could   back up her files and format her drive.

This article would have made my life much easier back then, Thanks for the info, it will be helpful if I run across it again.

Posted by: fuzzy | October 21, 2008 4:38 PM

How do I get rid of it?

Posted by: nicole | October 21, 2008 4:40 PM

Great information.  I'll keep a hard lookout if anything comes up on my Computer.  Sad some people stoop to this level to do things like this to good people to make a quick buck, very sad indeed.

Posted by: Fender | October 21, 2008 4:42 PM

How do I get rid of this? I'm a victim of Internet Anti-Virus Pro.

Posted by: Jackie Flaum | October 21, 2008 4:42 PM

How do you delete it ?

Posted by: cast | October 21, 2008 4:42 PM

So what is the best way to get rid of this?  It is on a family computer and we do not know how to get rid of it.  Someone with an answer please............

Posted by: Sheryl Holstein | October 21, 2008 4:45 PM

So what do we do to fix this?

Posted by: playinitup | October 21, 2008 4:45 PM

Just wiped this little terror off the boss's computer.

Posted by: Don | October 21, 2008 4:48 PM

i think i might have had one of those but i have some really cool defense now

Posted by: david | October 21, 2008 4:50 PM

We had this happen to us just recently but instead of Windefender 2008 it said it was windefender 2009.

We finally got rid of it but we had to reenstall our internet security run a full scan again

Posted by: Char | October 21, 2008 4:51 PM

How do we get rid of this? I HAVE IT!!!!

Posted by: Christopher | October 21, 2008 4:51 PM

Ok, How do you get rid of it

Posted by: Tracy | October 21, 2008 4:52 PM

If you have it, how can you get it off?

Posted by: Lady Di | October 21, 2008 4:53 PM

This is very informative. I have gone back to my notebook( which has Vista Basic) to see whether my Windows Defender looks the same. It looks different- doesn't looklike either of the layouts you posted above.

Now, I can't tell whether I have the right windows defender.

Posted by: David | October 21, 2008 4:54 PM

I had this on my computer.   I was running AVG antivirus and it was unable to remove it.   I uninstalled that and put in Norton Internet Security 2008 and nothing.   I kept getting the same error.   After more than 4 hours of full scans on both programs, I had to format my hard drive and reinstall everything on my computer.   Please tell me what program to use or how to remove it if this happens again!

Posted by: Jesse | October 21, 2008 4:55 PM

isnt stuff like this against the law....? seems to me that if I pulled something like this but by mail or phone I would go to jail..... it isnt like it is just some guy creating spyware. These people are actually extorting money out of people. and if they are making money like this then they can be tracked and prossicuted.... just my opinion....

Posted by: geoprime | October 21, 2008 4:57 PM

What can we do to get our money back? I subscribed and paid $50.00. Can I have it blocked on my credit card?

Posted by: Nina | October 21, 2008 4:57 PM

I fell for this and my computer lags extremely now...how do you fix this

Posted by: James Akins | October 21, 2008 4:58 PM

This thing has attacked my PC.  How do I get rid of it without paying the $40?  Sorry I'm not a tech guy.

Posted by: Scott | October 21, 2008 4:59 PM

I had this happen to me and I purchased the software in hopes of correcting the problem only to find it did nothing and they charged me the $40.00 for the program plus $24.95 for service that I did not ask for plus $39.95 for another program that I also did not ask for.

I was able to get my money back from my bank, but I had to purchase another (legit) program to get all the spyware and malware that WIN Defender 2008 put on my laptop.

The company is of course overseas, the bastards!!!!

Posted by: Cam211 | October 21, 2008 4:59 PM

With so much talent and knowledge, why don't these individuals (along with hackers) go after those scam artists that rip off elderly and other innocent people, like those Nigerian groups sending unsuspecting people emails with supposed millions they want to "share" or those gypsies in Spain, England, etc., with their phony lotteries and phony prizes where supposed "winners" must send a few thousand dollars?  What a total waste of talent! Or maybe the talents and intelligence simply isn't enough to tackle a worthy cause?

Posted by: Calico d'Nikonian | October 21, 2008 5:02 PM

Great OInformation. Thank you!

Posted by: Rbma453 | October 21, 2008 5:04 PM

I hope  you guys check your computers, because it can get pretty rough if you don't.

Posted by: Moon Walker | October 21, 2008 5:32 PM

so how do you get rid of it?

Posted by: keith | October 21, 2008 5:33 PM

I currently work for an IT help desk company and have seen a lot of similar bugs. A few things not mentioned here that I have noticed is "windows similar" icons down by the clock and "windows similar" icons in the control panel. One tip for any of you who come across a bug like this and can not use installed removal tools to get rid of it. Try to rename the .exe of the program you want to use to remove it. For example if you install Malwarebytes and all the sudden you cant launch it to remove the infection rename "Malwarebytes.exe" to "Somethingelse.exe". I ran into a situation where I did this and all of the sudden was able to launch Malwarebytes and remove the infection.

Posted by: Crazy8 | October 21, 2008 5:38 PM

I just ran into this this morning and signed up for it but on the top of the box in the header it said "XP". Does the mimic ware have this in it?

Posted by: Lisa | October 21, 2008 5:41 PM

I went thru about a week with this crap popping up every 5 seconds. But I totally ignored it and it finally just went away.

Posted by: Butch | October 21, 2008 5:45 PM

Okayyy...so how do I get rid of it? This thing was detected by my Norton Antinvirus as a trojan. It still loaded onto my computer

Posted by: Patrick | October 21, 2008 6:40 PM

Man - my daughter just got hit with this. She said she did not click on anything but for what I read she had to.

Thanks for making it easy to remove.

Peter

Posted by: peter douet | October 21, 2008 7:19 PM

anyway to get your $$ back from these con artists?

Posted by: slick rick | October 21, 2008 8:24 PM

I recently contracted a similar problem but not with the windefender.  It is with a program called PC Protection Center 2008 and for the life of me cannot remove the program.  What it does is it keeps a pop-up in the lower right corner that is a yellow triangle warning me of spyware and should download their program.  If anyone can help me remove this stuff let me know.  

Posted by: Shane | October 21, 2008 8:36 PM

I'm so glad that you posted this.  My computer contracted this spyware this weekend. My computer shut down completely, and then when it rebooted, the same window at the top came up, and it started scanning, and found 25 serious adware/spyware components on it. Something about it didn't look right.

Here's a huge tip: If you are getting a pop-up alert at the bottom of your screen at the left hand corner where it shows all of the applications being run, and the word "prevent" is spelled "pervent" (like it is commonly pronounced in the United States), DON'T purchase it!!! Windows is a multi-million dollar industry, I doubt that the people that invented spell check would publish something that was spelled wrong.

If something feels wrong, then it probably is.

Posted by: Danielle Jaurena | October 21, 2008 8:54 PM

Again I ask... if people can get a path to go pay these extortioinists committing an illegal act ... then that pathway can be used by authorities to track them down... how do these guys continue to get away with this blalckmail??.. I have heard about Windows Defender for several years now... how is it no one has shut them down... fined them, jailed them .... beaten them in the street... hung them .. ooops... I digress ;-)

Posted by: Jeff Doncaster | October 21, 2008 9:27 PM

I had somthing like this, I knew it was fake, but was unable to do anything about it because of the block on all things computer wide.

Posted by: Bob | October 21, 2008 9:31 PM

How do you get rid of it?  I have had this virus many times and ended up formatting my C: drive

Posted by: PBSNOW2000 | October 21, 2008 9:42 PM

LOL, damn right.

Posted by: Mama Luigi | October 21, 2008 9:43 PM

it is also showing up as xp anti virus 2009 instead of win defender

Posted by: darrell rose | October 21, 2008 9:45 PM

the one I got last week was for AV09 just a heads up for everyone. Microsoft seems to be unaware of the activities. Adware is the only thing that will completely take out this junk

Posted by: info | October 21, 2008 9:47 PM

It is nice to know this information since my daughter downloaded some program on my old computer that I have trouble removing and accessing the internet.  I guess the bottom line is what process does one go about fixing the problem vs. doing what I did and purchases a new computer?

Posted by: Justin | October 21, 2008 9:49 PM

I just got rid of this malware. I appreciate that it is being announced now in a wider format. This malware is very difficult to get rid of, because most anti-virus and spy ware removal software does not recognize it.

Posted by: Danielle | October 21, 2008 9:52 PM

Thank you for this! For someone who doesnt know too much about computer software and things like this, this is informative enough for me to know whats going on if I do see this pop-up.

Posted by: Hazel | October 21, 2008 9:52 PM

Thank you so much.  I almost got duped.  I really thought  I was going crazy and couldn't figure out how I got into that sight.  I almost purchased this program.  the thing that stopped me was I did not want to pay the extra $30 for some sort of tech support.  I unchecked that box and they were going to charge me any way.  I became infuriated and I was determined to talk with someone.  I phoned the number listed and when I was able to get an answer it was a msg from the FCC stating this was a scam.  I am glad I was so cheap.  Thank you for printing this article.  I hope that this company gets what they deserve and those who fell as innocent prey can get their hard earned money back.

Posted by: Robin | October 21, 2008 10:07 PM

I have experienced the trojan blocking of internet connectivity..etc...in that the site pushes you to buy the spyware download..it would seem that it would be fairly easy to identify the sales source and in turn whom to prosecute for an invasion of privacy and an intrusion...????

Posted by: bov | October 21, 2008 10:09 PM

Thank you for the security malicious content given about windows security...it has been coming up on my system for about 4-5 days now. I did not click onto anything accept windows security but it would not let me make a report.  My system is acting really slow  (dSL) since the  experience with this fake system.  I am really displeased that windows did not send this info.  How do i report this?  How can i find out if it is infecting my pc?

Posted by: thanx | October 21, 2008 10:09 PM

I had something similar to this, thanks to my daughter's boyfriend.  It totally crippled the computer. Couldn't get rid of it and couldn't even go to web sites that offered a solution. It hijacked everything. Had to wipe the hard drive and start over.

Posted by: Patty | October 21, 2008 10:11 PM

Tbanks for the info. So how does one remove this trickery completely from his computer

Posted by: cee cee | October 21, 2008 10:13 PM

thank you for this one this is a big help

Posted by: timothy | October 21, 2008 10:16 PM

How do I get rid of the same problem, only different name? The name is Genuine Microsoft sofware.

Posted by: selena | October 21, 2008 10:19 PM

How do you get rid of it?

Posted by: Ernest Cope | October 21, 2008 10:24 PM

I fell for an older version of this same scam. I tried to reformant and it ended up frying my hard drive completely useless. I use a new security now and I'm very careful of what I download. Why do people do this crud, Nothing is sacred anymore...

The Indigo Race

Posted by: Annonymous | October 21, 2008 10:25 PM

ok this is not the only one, anti virus xp 08 is worst than this because i download if once and it kill my pc so badly that i have to do system recovery for 3 times and after that i have to get a real security software like mcafee to get rid of it or it will kill my pc for good plus it say to pay for it but what ever u do donot give out your credit card pin or it will bankrupt u because some people on the internet say something similar like that so if u see it dont download it and get a real security software

Posted by: van | October 21, 2008 10:34 PM

But they didn't tell us how to remove or fix the problem.

Posted by: Red | October 21, 2008 10:52 PM

Yes,this would be hard to detect. Thanks for the heads up.

Posted by: Amy | October 21, 2008 10:55 PM

what if the windows defender has nothing on it? mine just has a message saying that my computer is running normally and that there is no unwanted or harmful software detected,so I think it's the real one because I don't think I'd fall for something like that.

Posted by: The GUZ | October 21, 2008 11:10 PM

This happend to me now i cant get it off my  laptop i would love to get my hands on the punk

Posted by: Johnnie Dunkle | October 21, 2008 11:12 PM

Thank you for the heads up.  Hopefully some government agency can go after the company accepting credit card charges for this imposter!

Posted by: Tony B | October 21, 2008 11:37 PM

so what do i do to get it out of my pc. this happen to me about six mouth ago and i replaced the pc  with new dell pc instad of paying them the 40 bucks is the pc usable. now the i have a blue screen of death.

should i replace the hard drive?

Posted by: ron chastain (tomcat970512002@ yahoo.cm) | October 21, 2008 11:49 PM

Why don't these crooks get put in jail and throw away the key?

Posted by: Tom | October 22, 2008 4:08 AM

thank you very much for this useful info. this fake alert would really fool people like me who are not very knowledgeble in detecting such frauds.

Posted by: trianie perez | October 22, 2008 4:33 AM

thank you for the info.

if my PC get this virus. how can i protect it?

Posted by: ct | October 22, 2008 4:48 AM

great! more bad viruses...its so sad so many people fall for this! but on the bright side  you guys told us about i t! Thanks Man

Posted by: Dan | October 22, 2008 4:53 AM

Thanks for this important information.. it will help a lot from infecting someone's PC.

Posted by: kiellara | October 22, 2008 5:31 AM

I incurred the same problem this weekend with 'Antivirus 2008'...The malware hijacks the i/e toolbar and any search engine chosen.  When a topic is selected in the search bar...the screen opens to the 'download antivirus 2008'...with a Microsoft disclaimer pasted to the bottom of the ad..I've run AVG8, Adware,Windows Live One, and Trend Micro Housecall...all in safe mode....and It's still there.

Any suggestions.

Posted by: graham | October 22, 2008 6:39 AM

Thanks for the info. It's kinda tricky because the attack mimic the real thing.

Posted by: overlord_666 | October 22, 2008 7:01 AM

If they can track down the guy who hacked Sarah Palin's emails surely they can track the creep putting this out and arrest him.

Posted by: Joe Allison | October 22, 2008 12:48 PM

My computer is infecte by this pesky false security center. I have tried what I could but could not find a way to 'delete' it. Can you, please tell me what I should do?

Posted by: Jan van der Woerd | October 22, 2008 4:48 PM

It's on my PC and I didn't even download it. I'm running Win XP. How do you get rid of it?

Posted by: G. | October 22, 2008 8:17 PM

Isn't there any program that protect the computer against registry entries (or that at least asks permission to do so) that works seamlessly in the background?

Shouldn't Microsoft be responsible for the product they sell, like a car company is for their sold cars? If I buy a car and water or dirt gets inside it when my windows are closed, the car maker is responsible for fixing it or giving me a new car...

Why the same doesn't apply for Microsoft? The hotfixes don't stop all the leaks, sorry...

Posted by: Schneider | October 23, 2008 11:46 AM

To remove the trojan you must reformat your hardrive, or replace it. You don't want to use the backed files in the new harddrive to prevent reinfestation. To keep it clean you must have a total protection antivirus like McAffe, and never disable it.

Posted by: Wizard | October 25, 2008 8:23 PM

This virus came installed on my brand new computer.  How the heck to you get rid of it.  Glad I read this article.   My windows defender looks like the fake security window.  Can someone help.

Posted by: cp | October 25, 2008 10:10 PM

When do we act against these criminals? With that Windows 2009 antivirus crap for instance, the websites are still online. A genuine domain whois says that the sites are registered in the US. This crapware is going around for many weeks now. Take down those sites, sue people and companies involved.

Posted by: Curious | October 26, 2008 8:54 PM

i had to boot up my again in order to remove this virus solved every thing i laso installed mozilla with yahoo it comes with ca yahoo anti-spy works great it removems trojens spyware great free program i stay away from windows explora try firefox, mozilla,yahoo,safari

Posted by: luz575 | October 27, 2008 2:19 PM

System Restore is an easy fix once the 'bug' strikes.  Restores your computer to a time before the "infection".  Follow START / ALL PROGRAMS / ACCESSORIES / SYSTEM TOOLS /  SYSTEM RESTORE.  Easy and it works.

Posted by: danny boy | October 27, 2008 7:07 PM

AVG FREE is THE only anti-virus/anti-malware/anti-spyware worth having on your computer.

Same goes for SPYBOT SEARCH AND DESTROY.

Both are FREE !!!! And they WON'T slow your computer like Norton/Symantec, etc.

Posted by: Patriot | October 27, 2008 10:02 PM

Hey everyone...I was victimized by this malware about 4 months ago. It showed up on one of computers after my teenager had been surfing the web...it looked real and legit and I thought it was my McAfee that had expired since I use McAfee--I got dinged for over $100 plus they hit my CC for a recurring $9.95 monthly usage fee. Here's what I learned about them: they are located on the island of Barbados in the Carribbean. This is why our authorities can do nothing about it...their jurisdiction is outside our borders. If someone started a class-action lawsuit, we would have to deal with a foreign court and the trouble and expense of that.

Posted by: Ace Man | October 28, 2008 12:57 AM

Got windefender 2009, when will windefender 2010 be available?

Posted by: Elmo Pud | October 28, 2008 1:01 AM

i agree with danny boy. the easiest way to get rid of these fake programs is to do a system restore. ive been using windows xp professional since it first came out and ive had several of these so called "fixes" attack my computer. ive reformatted, reloaded and replaced my hard drive at least 1 time each to get rid of them. remember this: if its a pop up, its probably spyware or a virus. never and i mean NEVER click on a link in a pop up. you open your computer up to all kinds of problems. remember folks, computers dont have a brain. we must use our own. also if you are looking for a good adware removal program, i recommend ADAWARE 2008. its free, easy to use and finds things other programs dont. as for anti virus software: piss on norton , mcafee and all those other high priced garbage programs.  AVG FREE is ok but i recommend CA security center. VERY good and easy tro use, and after all, who brought you the information in this article? point to ponder? good luck everyone.

Posted by: cherokee49002 | October 29, 2008 4:19 AM

I got a similar program on my office computer.

For those of you who have infected computers, I would recommend borrowing a friend's computer and downloading Malwarebytes Anti-Malware software and transferring the program to your infected computer. Our IT specialist used it on my PC, and when the same program struck my home laptop, I was able to use the same program.

So that's what I'd recommend doing. The full program costs money, but they have a freeware version of it that works just as well.

Posted by: The Lovely Miss Liz | October 30, 2008 7:31 PM

I had one of these things pop up after surfing MySpace and downloading one of the glittery programs.  The mess stayed on my computer after I deleted the program. Then I did a system restore.  I also ordered Pitstop Optimize 2 on my own and it cleaned a bunch of junk that my regular virus and spyware program had overlooked. (It is also CA, comes with my Internet Package)   I love Pitstop Optimize2, but you have to BE VERY CAREFUL (as I am not a pro) and not delete everything that shows up.  I did that too, but reinstalled by using the safety files that comes with the program.  My computer had become very sluggish and now runs like it did when I bought it.

Posted by: Strongasamule | October 31, 2008 9:01 AM

This damn virus just showed up on my computer one day.  Every few seconds a box popped up with dire warnings and I should install this program.  I got a little freaked out, looked at the program, saw the price, but then noticed that they had spelled average as "avarage."  I knew Microsoft wouldn't do that, but I almost fell for it.  I ignored the popups, drove me crazy, but it finally disappeared.  Someone (Microsoft?) should go after these crooks.

Posted by: Rose | October 31, 2008 10:52 AM

I think one of these viruses has infected my families' home computer, except that this one is for WinDefender 09. About every fifteen minutes an annoying pop-up window warns me that "[t]o help protect tour [sic] computer, Windows Frewall [sic] has blocked activity of harmful software." It’s always on top of other windows (even the desktop), and I can’t minimize it since there’s no button that allows me to do that. I was crazy enough to not notice this at first and tell it to keep blocking, but now it only allows me to either close the window or "enable protection," which takes me to a site advertising WinDefender 09. It has a Microsoft Gold Certified tag on the page, but I get the feeling it's an elaborate hoax. And because I was dumb enough to actually download their software, now I'm looking for a way to uninstall it, though I actually haven't purchased it yet.

Posted by: Seventy One | October 31, 2008 11:38 PM

using winblows. then installing windefender..? sounds like a micro$oft rip off somewhere....?? just get a mac..

or use ubuntu. or unix. and the learning curve is much easier then switching to vista anyways...

Posted by: winBLOWS | November 1, 2008 3:19 AM

At the exact same time I got the fake WinDefender pop ups my homepage was changed to google instead of yahoo and the stupid people were signed in under this name on the google screen....  bqnbgfcvqya@hotmail.com; hopefully this will help to nail their butts.  

Posted by: jamie | November 1, 2008 4:35 AM

to get rid of it go to go to start, my computer, C, program files, windows, and look for this whole folder          ......c:\windows\system32\drivers\lssas.exe..... delete it.  then right click, open up your task manager, go to processes, find it.. it should be like win2008  win2009 not word for word but you will know it because it will have the a w and 2 or 3 of those numbers, so end that process, then run your virus protection, run your spyware etc.  try to do a system restore, I still can't though.. and try to make your windows acknowledge your you have virus protection.. I still can't do that either though but I am able to shut my computer off and turn it back on without any of the popups or displays anywhere on my computer, my homepage is no longer changed, and my firewall is always on as before it would be turned off everytime by those people.  As well look into the email I gave earlier, I'm pretty sure that hijacker has something to do with the windefender2008/2009... somehow hotmail should be able to trace it....  night

Posted by: jamie | November 1, 2008 4:45 AM

how do rid this , get it out of your system?????????????

Posted by: jose | November 1, 2008 10:47 AM

I was hit with this and it manipulated my computer in a mannaer that would not allow a system restore to an earlier date.  The only way I was able to get rid of it was a complete reformat.  Any suggestions would be helpful

Posted by: Dennis | November 1, 2008 2:55 PM

Me too Dennis. Is there anywhere I can get step by step insturctions as to how to get rid of this once it is on a computer?

Posted by: Kat | November 6, 2008 5:10 PM

my AVG Wouldn't let me download it yay

still did something tho

Posted by: Dave | November 15, 2008 1:09 AM

These guys have redone their FAKE page to look even more similar to the genuine one. The logo next to 'Virus Protection' on the fake page is the same as on the genuine one. It's the 'Note' displayed that helped me confirm that it's fake. And this one's prompting me to install Spyware Guard 2008.

Any tips on how to remove this security center? I know the procedure to get the Spyware thing off which I did. But i guess it's the security center which makes the Spyware download prompt re-appear.

HELP PLEASEEEEEEEEEEEEEEEEEEEE!!!!!

Posted by: Pallavi Ian | December 11, 2008 11:22 AM

How do I get rid of this poison?

Posted by: LindaV | December 21, 2008 6:00 PM

I was very glad to find this page of information, mostly because now I dont feel so alone. :) I got this virus a few days ago - a wonderful start to the new year - and I believe I was able to kick it with a combination of freeware options. Ad-Aware 2008, Spybot Search and Destroy and Malwarebytes' Anti-Malware (all of which have free versions, and all of which people should donate to!!) helped me get back to a working state. The trick was... I had to use another computer to download everything I needed and move the executable files over on a flash drive because the virus prevented me from accessing any anti-virus websites or getting updates for the existing anti-virus software I had...  by giving me 'page cannot be displayed' messages in the browser (I mostly use Firefox and Safari). I guessed this was the case because I was able to access other sites just fine. :) What a tricky virus! Anyway, I will certainly check out the CA site and anti-virus software just for making this information public! Thanks!

Posted by: Lindsay | January 4, 2009 9:49 PM

I have this virus. I found a fix, a SmitfraudFix folder, but it didn't work.

No solutions yet? Just reformat everything??

This sucks. Buying software won't help??

Posted by: Dave T. | January 19, 2009 10:11 AM

Earlier this month Comcast announced in a blog blog.comcast.com/.../security-scene-introducing

Posted by: CA Security Advisor Research Blog | October 29, 2009 11:36 PM

 
 
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