Day 1 Support for CICS TS 5.1; Why Should You Care?
Today, CA Technologies announced same-day support for IBM® CICS® Transaction Server for z/OS® (CICS TS), V5.1, the newest version of IBM’s mainframe transaction system for on-demand processing. And even though this may sound like something trivial to some, I happen to know that it's not.
IBM's CICS (which stands for Customer Information Control System) is used by more than 90% of the fortune 500 companies to support their online transaction processing. This means that almost every interaction with these large companies (as well as government organizations and many mid- and small size businesses) relies on CICS and the tools these companies use to exploit and manage CICS. With the flexibility that is asked from us these days and some of the new features that CICS V5.1 offers, quite a few companies will start using this new version shortly. And they expect their toolbox to support it!
CA Technologies supports and exploits CICS with more than 100 different solutions (and often with more than 1 release per solution). That tells you same-day support means a lot. A lot of work, a lot of testing, a lot of commitment to the platform and commitment to the companies betting their business on it. Here’s a matrix showing CICS TS V5.1 Release Compatibility. Of course, we partner closely with IBM to provide same-day support for new IBM releases. This helps mutual customers take immediate advantage of both companies’ innovations.
“We’re excited to provide same-day support for CICS TS V5.1,” said Mark Combs, distinguished senior vice president, Mainframe, CA Technologies. “The software is widely installed among our customers, who are eager to put it to use in delivering service improvements and an exceptional experience for their own customers.”
For once, try to read beyond the simple words that say "day-one" support. I know how hard some of our developers, QA people and others have worked to get this done. So you can start getting the benefits of this new CICS release quick.
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