To ITIL® V3 and Beyond: Travels with Rob Stroud

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• COBIT
• IT Governance
• ITIL® V3 Launch
• security

• ITIL v3 – You’re doing it whether you know it or not

  I'd like to make a quick point. There are times when I find the discussions surrounding ITIL® v3 popularity to be superfluous. That's because whether or not people are "for" ITIL v3, if they want to work for successful organizations... Posted Apr 08 2008, 02:36 PM by Robert Stroud with | with 5 comment(s) Tags: ITIL, ITIL® V3 Launch, Best Practices Guidance

• COBIT and ITIL – Better Together

  Those of you struggling with bringing IT and business alignment to life through your ITIL ® initiative may be surprised to learn that your salvation may lie in a free download. Even with the improved use of organizational charts and metrics in ITIL v3... Posted Apr 01 2008, 09:25 AM by Robert Stroud with | with 2 comment(s) Tags: ITIL, Best Practices Guidance, COBIT

• Is the “IT” Label Limiting?

  The IT Skeptic recently wrote a blog entitled “ Perhaps one day Service Management will become a universal discipline: ITIL 4? ” It starts, “Who left the IT in itSMF? What a shame we have kept our focus narrow.” Some of you may be thinking that’s absurd... Posted Mar 03 2008, 08:55 AM by Robert Stroud with | with 2 comment(s) Tags: ITIL, Best Practices Guidance, IT Governance

• Remember the Human Element

  As I traveled to the Sultanate of Oman for the Asia-Pacific Computer Audit, Control and Security (CACS) Conference hosted by ISACA, an air travel incident presented a painful reminder of the importance of having a contingency plan. The beautiful city... Posted Feb 05 2008, 02:21 PM by Robert Stroud with | with no comments Tags: ITIL, Best Practices Guidance

• Meet me in Oman

  For those of you interested in taking the title of my blog literally ("Travels with Rob Stroud"), I invite you to meet me in Muscat, Sultanate of Oman, at the Shangri-La, Barr Al Jissah Resort and Spa on January 21 and 22. I'll be delivering... Posted Jan 03 2008, 11:10 AM by Robert Stroud with | with 2 comment(s) Tags: ITIL, Best Practices Guidance, security

• Welcome to New itSMF USA Directors

  I'd like to welcome Kirk Holmes of Holms and Associates, Inc., Sallie Kennedy of Kennedy & Kennedy, Inc., and Lisa Schlaf of Econ Global Services to the itSMF USA board. You can read the press release here . I've been involved with the itSMF... Posted Dec 21 2007, 11:19 AM by Robert Stroud with | with no comments Tags: ITIL, Best Practices Guidance