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The COBIT ® Steering committee, which I chair, develops guidance to assist the practitioner community in the execution of their roles. We are pleased to announce that the long awaited and highly demanded COBIT and ITIL ® V3 Mapping is available for download...
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The IT Skeptic recently wrote a blog entitled “ Perhaps one day Service Management will become a universal discipline: ITIL 4? ” It starts, “Who left the IT in itSMF? What a shame we have kept our focus narrow.” Some of you may be thinking that’s absurd...
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