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"Just enough" Service Management - itSMF New Jersey - 6pm Monday March 28th

Published: March 24 2011, 02:45 PM
by Robert Stroud

Just returned from the ISACA EuroCACS conference in Manchester London where it was my honour and privilege to meet w"the Baby - Manchester, UK 2011"ith several hundred industry professionals and take a look at "the Baby" (more on this next week).

The highlight for me was the networking at the event. There were many shared stories of how IT needs to be nimble and agile to meet the constantly evolving business requirements (that is a good thing for us IT professionals) which is leading to a focus of the appropriate or "just enough" service management.

In line with this theme, for those of you service management, project management and governance professionals in the New Jersey area, I will be speaking on Monday evening at the local itSMF chapter meeting: "Efficient, effective and "just enough" Service Management to deliver business value!"

In this session I will be discussing strategies for delivering a service management program that is well defined, fuels itself by returning resources as fuel for execution and delivers factual based reporting for attestation to support data driven decisions!

The meeting commences at 6pm and for registration and meeting location details visit the itSMF USA NJ LIG Website!

Look forward to seeing you there!

 

By: Robert Stroud
Robert Stroud serves as VP and as Service Management, Cloud Computing and Governance Evangelist at CA Technologies. Robert also serves as an International vice president of ISACA, is part of the Framework committee and was the former chair of the COBIT Steering Committee. Robert also serves on the itSMF...
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