Delivering operational effectiveness and efficiency with demand rapidly increasing
Published:
February 15 2011, 02:42 PM
by
Robert Stroud
If you believe all the current hype in the media, we are heading out of recession and although effective cost management remains important, innovation is a critical deliverable for the business. To drive innovation, most businesses will leverage technology.
It's a frustrating juxtaposition. There is increasing business intensity and a mandate that IT budgets remain flat or only increase minimally. At the same time, technology is advancing at an ever accelerating pace. This places pressure on IT to manage the accelerated rate of change whilst ensuring effective operations and still maintaining compliance. Successful execution must include leveraging good practices to assist them in integrating IT with the Business, whilst at the same time achieving efficient and effective service delivery and ensuring enterprise governance of IT.
I will be delivering a session called "Delivering operational effectiveness and efficiency" at the ISACA EuroCACS 2011 conference, March 21-23 in Manchester (UK), where I will be exploring using good practices such as ITIL and COBIT in the prevailing business climate. This session will leverage the "COBIT users guide for service mangers" to guide attendees and their organizations through their journey of business and IT integration whilst being agile and meeting compliance requirements.
If you are interested in attending the ISACA EuroCACS event there is still time!
By: Robert Stroud
Robert Stroud serves as VP and as Service Management, Cloud Computing and Governance Evangelist at CA Technologies. Robert also serves as an International vice president of ISACA, is part of the Framework committee and was the former chair of the COBIT Steering Committee. Robert also serves on the itSMF...
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