The ITIL Update is moving ahead!
Published:
January 26 2011, 11:01 AM
by
Robert Stroud
It was recently announced that the results of the first ITIL Update review were extremely positive. Key metrics from the review indicated that the review was well within scope and that the updated guidance was easier to read and more consistent, especially in the area of Service Strategy.
The second public quality assurance review is in progress (note to self: must finish the final book and submit my comments) and based on the results of the feedback, the publishing schedule can be confirmed.
More information on the release on the update is available including quotes from reviewers.
Links to other relevant items on the update;
OK, I must get back to work on my review!
By: Robert Stroud
Robert Stroud serves as VP and as Service Management, Cloud Computing and Governance Evangelist at CA Technologies. Robert also serves as an International vice president of ISACA, is part of the Framework committee and was the former chair of the COBIT Steering Committee. Robert also serves on the itSMF...
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