The singing service management evangelist sings about the benefits of a common language
Published:
August 23 2010, 10:59 AM
by
Robert Stroud
Question: What does a swagman and an ITSM Evangelist have in common? Answer: A common language that can be used to communicate the value and delivery of IT with the business.
Has your understanding of ITIL been a common IT language with the business when it should be that of the business?
Listen to the singing evangelist's take on the question and rate him on the possibility of auditioning for American Idol (just between you and I hope the singing evangelist is a better evangelist that musician!).