CA Service Desk Manager seminar in Victoria
Published:
February 23 2010, 11:22 AM
by
Peter Doherty
This blog post is to discuss the Victorian "Getting to a Market Leading Service Management Solution with Mature ITIL v3 Aligned Processes" seminar we are running on Thursday 25th February. On the day we'll be discussing:
- How you can become more integrated with your business needs, whether delivered in-house or through the Cloud
- How to be up and running with a mature ITIL v3 service management solution in as little as one week, hosted in the Cloud or in-house
- A behind the scenes look at how Lake Macquarie City Council solved these challenges in one day!
If you have any pressing questions ahead of time, please comment and we'll either address them here or on the day.
I'm looking forward to catching up with you on Thursday!
Regards,
Peter Doherty
By: Peter Doherty
Peter Doherty is an ITILv3 contributing author and a Principal Consultant for CA. With 25 years IT experience in Service Management as well as Enterprise Network and Systems Management, Peter Doherty is CA’s foremost Service Management evangelist in the Asia Pacific region. His day-to-day responsibility...
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