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How to Be a Leader

Published: April 28 2009, 01:18 PM
by Peter Doherty

 

This video is an interview I did on leadership as a key part of delivering on Service Management. I would be interested in peoples thoughts as I still feel that there are many things I still need to learn and there are people out there who want to learn as well.

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By: Peter Doherty
Peter Doherty is an ITILv3 contributing author and a Principal Consultant for CA. With 25 years IT experience in Service Management as well as Enterprise Network and Systems Management, Peter Doherty is CA’s foremost Service Management evangelist in the Asia Pacific region. His day-to-day responsibility...
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If you are looking for Pete's full video of this subject then make sure you visit his recorded webcast "Process, Technology isn't enough" via www.ca.com/.../activity.aspx

Posted by: Tim Hill | April 29, 2009 10:00 PM

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