itSMF USA Fusion 08
Published:
September 17 2008, 08:42 AM
by
Robert Stroud
This year, I'm proud to have been the event chair of itSMF USA Fusion 08, the largest gathering of ITSM professionals in the world. In fact, we had attendees from all 50 states and from over 22 countries.
This year’s event focused on the theme of uniting the world of ITSM. We covered the most important events in the field of ITSM, including last year's releases of ITIL® v3, the rapid growth of the ITSM profession, the practical use of simulations in IT, and the expansion of service management beyond traditional IT boundaries.
ITIL® v3 Chief Architect, Sharon Taylor, closed the conference with an overview of the transition from ITIL® v2 to v3 along with practical advice and guidance.
You can read more about the event here.
By: Robert Stroud
Robert Stroud serves as VP and as Service Management, Cloud Computing and Governance Evangelist at CA Technologies. Robert also serves as an International vice president of ISACA, is part of the Framework committee and was the former chair of the COBIT Steering Committee. Robert also serves on the itSMF...
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