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To ITIL® V3 and Beyond: Travels with Rob Stroud

Travel around the world with this IT best practices evangelist as he speaks on IT Service Management, IT Governance and ITIL trends

CMDB and Provisioning

 

Of course I was delighted when CA CMDB r11.1 received a gold award in SearchDataCenter.com's Data Center Products of the Year 2007. I did think that the title of the award category, "CMDB and provisioning," was quite interesting, especially after just coming off of some itSMF USA planning meetings where we discussed, among other topics, the continued and growing interest in the CMDB and the need for automation to ensure the correct focus, timely updating, and ultimately value, of a CMDB initiative.

 

"Provisioning" refers to the solution's ability "to supply" or "to fit out" the CMDB-that is to automate to ensure that the appropriate data is loaded and managed.  The fact that the other award category titles (i.e. Data Center Automation and Performance Management Tools) did not include the "and provisioning" modifier, though they could have, makes me wonder why CMDB was singled out in this manner.  In a way, it was a nod towards an idea I blogged about that beyond the CMDB there is a Configuration Management System or CMS that provides the automated functionality that supports the provisioning of the CMDB.

 

Whether or not there was a real need to include "and provisioning," there is no doubt that CMDBs devoid of the tools needed to provision are apt to become outdated quickly. Automation of the CMDB is more than advantageous--it is essential to ensure the integrity and practicability of the CMDB.                

 

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About Robert Stroud

Robert Stroud is Vice President and IT Service Management and IT Governance Evangelist at CA. In this role, he helps ensure that the company’s solutions adhere to best practices and mentors organizations on driving maximum business value from their ITIL initiatives. A 25 year IT veteran, Robert was recently elected International Vice President of ISACA (previously known as the Information Systems and Control Association) and Vice President of ISACA’s research affiliate, the IT Governance Institute (ITGI). He is a recognized industry speaker and leader, serving on the USA itSMF Advisory Board, its Governance Committee and the COBIT Steering Committee. He worked on the ITIL Version 3 project as part of the ITIL Advisory Group and as a Mentor and Reviewer for some of the newly published ITIL V3 volumes. He has authored several titles on ITIL and COBIT and served as a reviewer of the COBIT 4.0 to ITIL Version 2 mapping document.
 
 
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