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To ITIL® V3 and Beyond: Travels with Rob Stroud
Travel around the world with this IT best practices evangelist as he speaks on IT Service Management, IT Governance and ITIL trends
Welcome to New itSMF USA Directors
I'd like to welcome Kirk Holmes of Holms and Associates, Inc., Sallie Kennedy of Kennedy & Kennedy, Inc., and Lisa Schlaf of Econ Global Services to the itSMF USA board. You can read the press release here.
I've been involved with the itSMF USA since 2001. Currently, as a director, I serve as the chair of the events committee, which runs the annual itSMF Fusion event, arguably the largest IT Service Management (ITSM) event in the world.
itSMF USA and its umbrella organization itSMF International, are instrumental in driving the awareness and acceptance of ITSM globally. If you are interested in learning more about, or contributing to the growth of, ITSM, I strongly encourage you to check out an itSMF USA Local Interest Group.
About Robert Stroud
Robert Stroud is Vice President and IT Service Management and IT Governance Evangelist at CA. In this role, he helps ensure that the company’s solutions adhere to best practices and mentors organizations on driving maximum business value from their ITIL initiatives. A 25 year IT veteran, Robert was recently elected International Vice President of ISACA (previously known as the Information Systems and Control Association) and Vice President of ISACA’s research affiliate, the IT Governance Institute (ITGI). He is a recognized industry speaker and leader, serving on the USA itSMF Advisory Board, its Governance Committee and the COBIT Steering Committee. He worked on the ITIL Version 3 project as part of the ITIL Advisory Group and as a Mentor and Reviewer for some of the newly published ITIL V3 volumes. He has authored several titles on ITIL and COBIT and served as a reviewer of the COBIT 4.0 to ITIL Version 2 mapping document.
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