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Is IT GRC a Foundation for Enterprise GRC?

Published: September 15 2009, 06:05 AM
by Tom McHale



Well, it is 75% already there with 3 of the 4 letters a G, an R and a C. Now just swap the IT with e and you have it. That is my contention.

There is much practitioner and market analyst discussion dealing with the most appropriate approach to deploying an enterprise-wide GRC (eGRC) program within an organization. Market analysts like Forrester and Gartner define the GRC ecosystem as composed of an "enterprise GRC platform" and then finance, operations and IT GRC programs associated with the platform. Their approach, in my few words, is that organizations should build their various programs like finance GRC on an eGRC platform by utilizing the common GRC capabilities of the eGRC platform and thus allowing each program, as it is developed, to share its information with other business units and leverage the work of the others within the organization. Synergy + cooperation = efficiency = decreased bottom line costs.

As I stated above, my contention is that there is a variation on the above approach and organizations may be able to achieve an eGRC program more effectively if they use an IT GRC program as their basic foundation and expand off that. This contention is based on the following:

>> The IT part of an organization has a significant set of GRC responsibilities of its own for the core services it provides such as communications (ex: email), information management and storage, and application infrastructure. These services involve several compliance issues and constitute significant operational risk if they do not perform as expected.


>>  IT is the control owner of one of the largest critical mass of controls within an organization and they will greatly benefit themselves and their internal stakeholders by any automated GRC processes and control testing.

>> IT touches most organizational operational processes in some way, so many of the other GRC programs (finance, operations) utilize IT core components within their business processes. For example, to make effective tradeoffs about IT risk, a business executive needs to know what happens to the business when technology fails or underperforms.



Based on the above, an IT GRC program will need many of the same capabilities as an eGRC platform, and analysts agree that an IT GRC program needs the following capabilities:

  • Central repository of IT mandates, controls and control testing
  • Policy and controls library
  • Policy distribution
  • IT asset repository
  • Remediation management
  • Compliance reporting
  • IT risk assessment
  • IT control self-assessment
  • Automated control monitoring.

It is not by coincidence that these capabilities map very closely to the desired capabilities of an eGRC program "" I think all you need to do is substitute "enterprise" for "IT". There you go, an eGRC platform. Q.E.D.

OK, I will agree with some of the groans I just heard out there that eGRC has a different set of users than the IT department and has a much larger scope for risk management and compliance. But, I will also point out that IT may be the most fertile and cost-effective part of your organization to start an eGRC program. They have the need, they have the widest scope, and they can provide the greatest impact than any other part of the organization. They also have the experience in introducing new methodologies to the organization and scaling them to enterprise use.


 

By: Tom McHale
Tom McHale is VP of Product Management for CA, Inc., where he responsible for defining the functional specifications of the CA GRC Manager product. Tom has worked in the areas of technology direction and product development of enterprise IT security and systems management products in Australia, Canada...
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4 people have left comments:

Hi Kathy,<br><br>Thanks for your comment. My contention about swapping a couple of letters to create eGRC from IT GRC is my way of highlighting the point that IT GRC is just as challenging a set of business processes and programs within a business as eGRC "" both directly deal with people, processes and technology. So, if you can build an IT GRC program "" grounded in best practices and common frameworks -- the extension of IT GRC to a broader eGRC program is potentially easier than heading in the other direction. <br><br>To your last point, I am not trying to define GRC programs as the deployment of software modules/products -- but rather I am saying that defining and effectively managing IT GRC programs can help launch a larger scope eGRC program. Of course, CA is a large software vendor, which gives us great flexibility to work with customers from whatever GRC perspective they have.<br><br>The feedback is great "" clearly I've struck a chord with this post. Keep the comments coming "" this is the kind of debate that will help companies decide which route is best for them based on their individual needs, how their company may be structured or organized, and what is practical given various roles, responsibilities and even internal politics.

Posted by: Tom McHale | October 1, 2009 12:03 PM

Tom, <br><br>If it was that simple that you swap couple of letters and GRC becomes eGRC, world would have been a different place. Mark is not right and you are ill placed in assuming that GRC is some sort of software implementation through which you can &amp;quot;deliver&amp;quot; GRC as package.<br><br>You may have to look at your definition in light of OCEG process and not as software module<br><br>TC

Posted by: Kathy Miller | October 1, 2009 12:03 PM

[...] Is IT GRC a Foundation for Enterprise GRC? | CA on Governance, Risk and Compliance (GRC) &amp;quot;As I stated above, my contention is that there is a variation on the above approach and organizations may be able to achieve an eGRC program more effectively if they use an IT GRC program as their basic foundation and expand off that. This contention is based on the following:&amp;quot; (tags: itgrc ca grc tommchale) [...]

Posted by: links for 2009-09-16 • Bare Identity | October 1, 2009 12:03 PM

Yesterday, <a href="twitter.com/normanmarks" rel="nofollow" rel="nofollow">Norman Marks</a> responded to my blog post with a couple of comments on Twitter:<br><br>&amp;gt;&amp;gt; "The correct answer is NO." (Replying to the title of the post "" Is IT GRC a foundation for enterprise GRC?)<br>&amp;gt;&amp;gt; "GRC processes should be based on what is needed to achieve stakeholder strategies, considering risks, and staying compliance with laws/regs."<br>&amp;gt;&amp;gt; "That means effective GRC should be designed top-down, not based on one island called IT GRC. IT GRC should enable ent .g&amp;amp;o, risks, etc"<br><br>I wanted to share his reaction with you here directly in comments to the post, and offer up my response. There are some things that require a bit more explanation than 140 character tweets can afford.<br><br>Although Norman starts off by stating "no," I think he still agrees with me. I absolutely agree that GRC processes should be based on stakeholder strategies, considering risks and staying in compliance. That is why mandates, risk, compliance and policies are central to the list in the IT GRC capabilities I offered up in the post. And we also agree that GRC needs to be designed (or at least be able to work from) top down. But what I have seen -- in practice -- is that it is very, very difficult to fund and deploy top-down GRC programs in most organizations. And, I know that wishing this does not make it happen. So, my thesis is that when you cannot build from the top down, you need to grow from some strong GRC point of reference -- which in many organizations is the IT compliance and risk area because it is a critical component and touches wide ranging parts of the business. <br><br>And let's be clear "" you wouldn't deploy an IT GRC program to be an island, but rather a peninsula, where you can leverage its framework and processes and experience to extend toward the other domains.

Posted by: Tom McHale | October 1, 2009 12:03 PM

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