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Creating Local Green Teams

Published: May 15 2012, 12:27 PM | no comments
by Cynthia Curtis

I’ve previously discussed our Green Team efforts at CA Technologies and some of the projects that our pilot teams have worked on.  The initiative has been very successful from employee engagement to energy reduction; to food waste reduction and recycling improvements.  Since the completion of our pilot Green Team projects, we have taken the lessons learned and refined the processes we put in place and we now have 16 Green Teams up and running at  our offices around the world (and growing!).   Jen Dudgeon, our Office of Sustainability team leader in charge of Green Teams, shares three key processes and best practices for developing and launching effective and productive Green Teams.

Green Team Recruiting

"There is no Green Team unless you can identify local leadership," says Dudgeon.  "We make it a priority to recruit local green team leaders via internal emails, through notices on our corporate website and by reaching out to local managers.  The great news is that we have a lot of team members that are very interested in sustainability and want to be involved." Once interested candidates have been identified, we discuss with them the important considerations before they commit to the role. 
  • The Green Team must be no more than 5% (max) of their work hours
  • The Green Team cannot impact their performance relative to their existing job responsibilities
  • They must review the role and responsibilities with their manager and receive approval
  • They also need to understand that this role will become part of their job description and will become a component of their performance review
Once the Captains are approved, they are responsible for recruiting local team members.  "We provide them with suggestions and materials to help them recruit and kick things off," says Dudgeon.  Once a team is defined, we work together to organize a kick-off meeting to review expectations and get the ball rolling.

Defining Business Expectations

The first step for every Green Team is to brainstorm a list of potential ideas that will workfor  that individual office.   "We provide a list of dozens of potential project ideas, but there is not as much variation in projects as you would think," Dudgeon says.  "Every office has done a recycling-improvement project and a "Turn it Off" campaign to encourage employees to turn off computers before leaving for the night and shut off lights in rooms that are not in use.  It makes sense, as these are very visible, low-cost projects.  There have also been some very cool regionally focused projects like the food waste reduction project in India." Once the projects have been decided, each Green Team is responsible for developing the business case for the project and executing in a professional and timely manner.  Some of the expectations for each team include:
  • Developing a plan for each project.  (A template is provided by the Office of Sustainability)
  • Gathering baseline data to develop metrics and analysis.
  • Participating in team calls with the Office of Sustainability and other Green Teams and reporting on progress
  • Measuring results and ROI
  • Sharing findings, both positive and negative, with other Green Team members. 

Green Team Project Leadership

"One of the challenges we've had is that the team leaders may take too much personal responsibility for success and start to burn out," Dudgeon says.  "We work with the team leaders to help them develop team management skills and find ways to keep the team motivated and ensure they execute." 

One key area of focus is working with the teams to help make the transition from planning through execution more successful.  Sharing success stories and challenges from other teams provides a sense of camaraderie and keeps involvement high. 

Defining expectations and responsibilities in advance, while providing tools and support to make their jobs easier, can result in highly productive local Green Teams and tremendous results. 

"By pacing projects realistically, teams can more easily meet expectations and avoid the feeling of panic that can come with not meeting a deadline. These projects are important to the business and have real societal benefits."

We’ll keep you posted as more stories continue to come in from teams around the globe.  Keep up the good work Jen!

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By: Cynthia Curtis
As vice president and chief sustainability officer, Cynthia oversees the CA Technologies Office of Sustainability and is responsible for global sustainability strategy and initiatives for the company. Cynthia also meets with customers looking to use IT management solutions to further their sustainability...
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So What Happened to All That Carbon Legislation?

Published: May 14 2012, 03:46 PM | no comments
by Janne Koponen

When we first started building what would become CA ecoGovernance in 2007, a Carbon Tax with league tables -a first in the world - was about to be introduced in the United Kingdom. This Carbon Reduction Commitment - CRC for short - meant that a large number of very large companies would have to measure their carbon footprint accurately and pay £12 for each tonne of Carbon they released in the atmosphere - no small thing considering many of them would end up paying millions. Similar legislation was in the pipeline in France, where tax was planned at 17 Euros per ton in 2009.

In the following year, the UK Carbon market remained curiously quiet, and the reason for this can be found in an approaching banking crisis. Late in 2007, both the European Central Bank and the US Federal Reserve quietly injected billions of dollars into the collapsing banking market, but it was like trying to stop an avalanche with a shovel. In December 2008, the US officially fell into recession, promptly followed by most of Europe.

Facing times like these, it is no wonder UK companies simply ignored the carbon tax. The only organisation that didn't forget was the UK government, who in 2010 simplified the Carbon tax by taking away the carrot. Carbon Reduction Commitment was to be a straight tax with no back payments, so more money for the struggling government and none at all for the struggling companies. No wonder that the UK industry found this unpalatable. Perhaps for that reason, parliamentary elections that same year saw the old government fall and a new coalition government enter office.

New ministers decided to get educated about what to do with the unpopular tax, but after two years of deliberation, instead of promised decisions, ministers announced this April they needed more time.

This was the final blow for many who had invested and waited, and as a result of the government's inability to make up their minds, some of the big players got together. UK National Grid, Asda, Marks & Spencer, Phillips and Sky wrote to the deputy Prime Minister to demand a clarification to the situation.

His response was delivered last week in form of the annual Queens Speech: "My government will propose reform of the electricity market to deliver secure, clean and affordable electricity and ensure prices are fair. A draft bill will be published to reform the water industry in England and Wales," stated the Queen eloquently.

To put this into context, large parts of the UK are currently in official draught, meaning household hosepipe bans and restrictions in water use, although it has been raining practically every day for the last two months. Underground reservoirs are apparently still low, even after all that rain. Because of the current weather patterns, many point a finger at UK Water companies for not investing enough money to stop leakages, and this is probably what the Queen is referring to. As for the Carbon Tax, there will be consultations in the UK during May. I'll keep you posted.

What is the moral of this story?

Back in 2008, a whole new industry spawned around the planned tax in the UK and no doubt in France too, but as time went by and the debate dragged on in the UK, the French Constitutional Council actually scrapped the tax just two days before taking effect in 2010. This must have been the end of the road for many. A vicious cull was taking place both in banking and carbon markets, and only the very strongest would survive to tell their tale. Perhaps a natural thing to happen once in a while when things get too hyped up.

What about us, and our CA ecoSoftware group?

We survived and even thrived despite the legal and fiscal spanners thrown into the works, because we adapted. We found silver linings. As an example, there is another way of looking at carbon, and that is to understand that behind a carbon saving lurks energy cost savings, which resonates pretty well with anyone in times of tight purse strings.

And we didn't just look into energy, we also diversified into a suite of products helping businesses manage their sustainability initiatives, data centres, metering and desktops more efficiently - stuff that our competitors just don't have in one offering. Then we talked to customers and partners, and asked them what else they needed. They told us to look into managing water and waste, corporate social responsibility and environmental health and safety and many other things.

All this we can do today, and do them well, according to Verdantix Green Quadrant, respected industry analysts, who rated us as a leader in energy software. And we've got paying customers too. Lots of them. And partners. How about that - from zero to a leader in just four short years. Now, that's what I call INNOVATION.

Well that's it folks. Maybe a little postscript: whilst we've been doing business and others have been going out of business, the Lovely Carbon Legislation is creeping back. Australia introduced it in 2011, and according to some recent polls, a majority of the Americans support a modest carbon tax if it means tax breaks elsewhere. In France, the president who presided over the shelving of the French tax has recently been replaced by a new one, and hopefully like most people, the new president will realize that global warming is a very real threat and not to be dismissed as hype. The Chinese are talking about introducing a carbon tax on fossil fuels from 2013. Even climate skeptics will understand that a tax on carbon is just too tempting an income for governments, and when it comes, we will be ready. Watch this space. It's been an exciting ride so far, and it's just about to get even better.

 

 

 

 

 

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By: Janne Koponen
Janne Koponen Senior Architect, CA ecoSoftware Engineering Services CA Technologies Janne Koponen is a senior architect with CA ecoSoftware Engineering Services and focuses on customer implementations of CA ecoGovernance. He also has patents pending for the original design and programming of CA ecoGovernance...
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Picked Up Pieces from the Ceres Conference on Scaling Sustainability

Published: May 04 2012, 04:31 PM | no comments
by Cynthia Curtis

Last week I had the opportunity to head to the Ceres Conference just down the road a few miles in Boston.  For those of you that don't know, Ceres is a global NGO that does great work mobilizing investors and businesses to become more sustainable. The event, titled Igniting Innovation, Scaling Sustainability, promised that "[the conference] will examine some of the world's most pressing sustainability challenges, create a forum for sharing best practices and present groundbreaking solutions that will drive us toward a more sustainable economy."  With that as a lens, the conference didn't disappoint.  If the ECOnomics conference I wrote about a few weeks ago was "brain food," the Ceres conference, attended primarily by professionals already deep into the challenging process of making sustainability a reality, was more "meat and potatoes."  Here are some of the insights and tidbits I picked up over the course of two days at many impressive sessions with world-class speakers.

Climate

  • US emissions of Greenhouse Gasses (GHG) rose last year by 3.2%. That is a great number if you are talking about economic growth, but when it comes to the climate it is terrifying.
  • CEO of CalSTRS cited the fact that 9% of global GDP is spent on energy. That's a big number that equals a lot of pollution and GHG emissions.
  • 80% of oil in the world economy is used by the transportation sector.
  • The median wage for Green jobs is 13% higher than the overall median wage.

Economy & Corporations

  • Robert Eccles from Harvard led a Plenary session and discussed his recently completed 18 year study on sustainability in corporations.  His findings were clear - businesses that were committed to sustainability significantly out-performed their non-sustainability focused competition, were more focused on creating value with a longer-term view of success, had less volatility and had more sophisticated, deeper stakeholder engagement.
  • Backing this up, Lisa Jackson the head of the EPA, cited a study from the University of Michigan that showed the top 100 businesses in Newsweek Green Rankings had an increase in their stock price .6 - 1% higher than the bottom 400. Not bad.
  • Ms. Jackson also pointed out that there is still a perception that we have to choose between the economy and the environment.  She made it clear that this is a false choice, and that the administration is working hard to change that perception.  The business people in the room need to speak forcefully to show that this is a false choice as well.
  • There was a lot more talk about getting off of quarterly reporting and the short-term thinking it propagates.  Still a ways to go, but a positive sign.
  • Taking a broader view of sustainability and business was the norm in this conference and there was a lot of talk about Human Capital Management and the role that this will play in the future of wealth creation.
  • Phaedra Ellis-Lamkins from Green For All was terrific.  Her message was focused on reducing poverty and pollution while never losing sight of the fact that is all about jobs.  We can't vilify the people that work in the dirty energy industry, but we must look to the green economy if we expect to retain and expand the middle class.  She insisted that our government and our corporations should be working to find areas that require the least investment and provide the best payback to do this - and she showed plenty of examples where they've helped make this happen.

Water

This topic was a real eye opener and generated a lot of buzz at the event.  It is clear that we do not treat this vital natural resource with nearly the respect we should and must.

  • There was a lot of talk about an upcoming (May 12 release) documentary called Last Call at the Oasis, which is supposed to be the Inconvenient Truth of the water crisis.
  • The CEO of CalSTRS mentioned that he has been living in San Francisco for 10 years and just got the first water meter installed at his house a couple of months ago. How low of a priority is water? This was in California for crying out loud, where the aquifer is rapidly depleting. It could be completely eliminated in 60 years.
  • Water law is different state by state and we need to start thinking at a broader scale to ensure we have water for our grandchildren.

My takeaways:

  • It is time to start a national discourse on this issue.
  • The price of water is too low. Period.

Utilities

  • I sat in a very interesting panel on Smart Utilities: Investing Capital Amid Historic Uncertainty and Risk. There was an optimistic air to the discussion, but these businesses are facing a lot of headwind in turning necessary changes into reality. Some of the topics discussed:
  • There is a major paradigm shift taking place on several levels including the move towards clean energy generation as well as the question of "Who is the provider?"
  • The energy system is evolving from a centralized generation and distribution model to one where consumers can become a supplier from solar or other types of energy generation, but it is moving slowly.
  • Utilities face a whole new level of risk from an investment perspective. They are moving into a "build cycle" and trillions of dollars are going to be invested, but the financial health of utilities is weaker than the last time they went into a build cycle. And with the paradigm changing, those investments carry higher inherit risk.
  • In the US, State by State regulation is going to make this evolution to a new model more complex and time consuming. We need to clear away some interstate hurdles.
  • Technology and smart grid is going to play an increasingly important part in the future of electricity delivery

Big Picture - Jeremy Rifkin aka the Show Stealer

This was certainly the highlight of the show from my perspective.  Jeremy Rifkin, the author of The Third Industrial Revolution (and 17 other books), and the primary driver behind the 5 Pillars of Sustainability that have been adopted by the European Union, was terrific and energized the crowd.  He spoke of a new economic vision for the world in which we make a transition from a centralized energy economy to a distributed energy economy in which everyone can be an energy producer.  He articulated a transition from a top-down, closed, vertical system to an open, transparent and lateral system in which our efforts are all connected together and amplified through a world-wide-web of energy.  The key to this vision is the 5 Pillars which are already in action in the EU with Germany leading the way.  They are:

  1. Shifting to renewable energy in a significant way (Germany already beat their goal of 20% renewables by 10 years and is hoping to be at 33% soon).
  2. Making buildings energy producers, not consumers
  3. Deploying hydrogen and other storage technologies to eliminate the variability in renewable energy production
  4. Using Internet technology to transform the power grid
  5. Transitioning the transport fleet to electric, plug-in and fuel cell vehicles

Let me know if you made it to the event and what your thoughts were. My overall takeaway was that the choir was attending this event and there was no need to preach about the need to take action.  It was about real world challenges, how things are going and what needs to happen to take them to the next level by the practitioners and leaders that are already in the game.  Thanks to Ceres for pulling these leaders together and making this happen.

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By: Cynthia Curtis
As vice president and chief sustainability officer, Cynthia oversees the CA Technologies Office of Sustainability and is responsible for global sustainability strategy and initiatives for the company. Cynthia also meets with customers looking to use IT management solutions to further their sustainability...
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The world is changing…or is it?

Published: May 03 2012, 02:51 PM | no comments
by Andrew Sanchez

How long do you think it takes for a good idea to go to market? Think of a number and keep reading.

We've been hearing about electric cars for a long time now. I am not talking about the ill-fated EV1 which was retired by GM after losing a ton of money on the project. I am referring to the first electric vehicles back in the 1800's. The first electric car was invented by Anyos Jedlik, a Hungarian inventor which figured he could build a small model vehicle using nothing but batteries to power a small electric motor which he also designed.

In 1832, Robert Anderson from Scotland came up with an electric carriage which could move without the aid of a horse; an unusual but good idea at the time when caring and feeding a horse was a major expense for a household.

The first known electric car in the United States was invented by Thomas Davenport in 1835. He was a blacksmith in Forest Dale a small village near Brandon, Vermont. Davenport was not looking to get rid of the horse necessarily; he was just intrigued by electromagnets and how they could be used to make things move. He invented and patented the first American-made DC electric motor in 1834 after he ruined his wife's wedding gown when he used its silk for wiring on a new iron core. The idea survived even if the dress didn't.

Think about it for a minute... during the same decade the following events were also taking place:

  • The French Revolution
  • The Texas Revolution
  • Belgian Independence
  • Andrew Jackson was shot twice
  • The first railroad was laid down in the US
  • Charles Darwin took his famous trip on the HMS Beagle

Enough time travel; let's bring you back to the present. Last week, I went to Houston with a colleague of mine from the CA ecoSoftware team and as I was heading to meet my colleague for breakfast, when I was surprised to see a really cool looking car in the parking lot. I started looking around it, peaking through the windows and checking it out. The owner came out (of the hotel, not the car) and graciously showed it to me when he saw me salivating all over his ride.

I was in the presence of a Chevy Volt. The owner said he charges it every night and gets about 40 miles per charge and told me how comfortable and fun it is to drive. He boasted that he went from spending $800 dollars a month in gas to less than $50 and only because he may forget to charge it now and then or may hit too much traffic. The CO2 emissions also went down to nearly zero. I noticed there was no muffler on the car. Listening to this fellow you would think he worked for GM and that is probably the best sign that a product is successful with its customers. It was apparent that he cared about sustainability and the environment, but deep down he was more interested in the gas savings and driving something that made him happy.

He showed me the panel which looks very futuristic and not like a golf cart at all (as somehow I had envisioned). The owner even pulled out his extension cord and plugged the car into a 110V outlet on the Hotel grounds. How cool is that?! (After this trip, I also learned that electric vehicle charging stations are available at the CA Technologies office in Islandia, NY)

Regarding the title of the blog "The world is changing... or is it?" My intent is to show that the electric car was invented during a period of economic expansion in which caring for a horse was getting a bit too expensive for the typical household. Feed and boarding were as expensive then as they are now (as those of you who have horses already know). The modern reason for the Volt, Leaf and Tesla are basically the same - the gas car is getting expensive to drive and that gas money could be used for something else. In other words, the world may change but the economic reasons are basically the same.

So back to the initial question, how long does it take for an idea to go to market? In the case of the electric car: about 180 years. At this rate, we should have the Jetsons flying car from 1962 by roughly the year 2142 - give or take a few months.

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By: Andrew Sanchez
Andrew Sanchez is an Engineering Services Architect working with CA ecoSoftware. He has worked at CA Technologies for more than 12 years and has held a number of positions within CA Support. Andrew earned a Bachelor’s Degree in Business Administration with a concentration in Economics from The University...
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CA Technologies Sustainability Podcast with Canon Business Solutions

Published: April 10 2012, 03:54 PM | 1 Comment(s)
by Cynthia Curtis

Take 20 minutes to listen to this information packed podcast and learn how CA Technologies partnered with Canon Business Solution to define and implement a comprehensive, sustainability-focused print strategy for their North American operations. In this interview with Brett Prochazka, a Senior Principal of Facility Services at CA Technologies and Steve Lorig, Canon Business Solutions' Account Executive in charge of the project, you'll gain insight into how the project was conceived and executed and how it resulted in some pretty impressive results.

Beginning with the end in mind 

In a great example of integrating sustainability goals into the heart of a corporate project, Brett explains how the need to update old equipment morphed into an opportunity to drive sustainability (lower paper consumption and energy use), cost reductions and efficiency improvements (both in the IT department and with employees) throughout the enterprise. By clearly defining key business drivers and objectives ahead of time, the company was able to take a more strategic, long-term approach to the project at hand.

Steve goes on to explain from Canon's point of view, many of the challenges that most businesses face when it comes to defining an effective print strategy. These include the lack of a central owner of print operations inside a company, limited data and insight into the types of technology they have in place or how much they are spending and wasting on printing, paper and energy.

Addressing key printing challenges

According to Canon Business Solutions, the most effective first step is to perform a comprehensive print audit so that you have a solid understanding of your current state and can define an effective plan. When CA Technologies went through this exercise they uncovered some interesting data:

  • 40 to 50 different printer models were in use throughout the organization
  • Print drivers for those 40+ machines needed to be managed by the IT team
  • Less than 10% of print jobs were printed 2-sided (duplex printing)
  • A vast number of ‘orphaned' print jobs were identified, i.e. print jobs that were sent to the printer and then never picked up
  • Cover pages (or banner pages) were included on every print job to define who ordered it

All of this added up to an inefficient and wasteful process that offered many opportunities for improvement. As Brett explains, "The audit validated what we thought, but didn't know for certain. It allowed us develop a targeted plan and present a good business case to management with data to back it up and sell it."

Technology and process improvements

When it came down to technology, some key improvements were made. First, the old fleet of 40+ printer types was replaced by a substantially reduced number of printers types that only use two print drivers. Secondly, a "Follow Me Print" solution was implemented that required employees to "swipe their card" at the printer they chose for their job in order to get their job to print. This provided several benefits including the elimination of ‘orphaned' print jobs as well as the banner sheets appended to every print job.

In addition, the new hardware put in place provided much more robust visibility and reporting capabilities, as well as fleet (or centralized management) of the printers by the IT team. This reporting capacity provides data for on-going improvements. Also, best practices were implemented (and encouraged via training), like duplex printing and black and white printing as the default. With a robust change management and training program, employees had minimal difficulty adapting to the new solutions and have started making substantial changes in their print habits. This has all resulted in some eye opening results.

Results

To date, some of the benefits of the print strategy include:

  • 70% duplex printing up from 10%
  • Complete elimination of banner pages
  • Elimination of orphaned print jobs
  • 28 Million sheets of paper saved at CA's North American offices
  • 1100 + trees saved per year
  • 30% reduction in overall hardware
  • 40+ drivers to maintain down to 2
  • Substantial efficiency improvement for IT team

Whew, that's a lot of information. Believe it or not, there is a lot more packed into this 20 minute podcast. Take a listen, or download it and listen to it on your drive home. You'll be glad you did.

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By: Cynthia Curtis
As vice president and chief sustainability officer, Cynthia oversees the CA Technologies Office of Sustainability and is responsible for global sustainability strategy and initiatives for the company. Cynthia also meets with customers looking to use IT management solutions to further their sustainability...
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