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August 2010 - Posts

The CIO dilemma; how to fight favoritism…

Published: August 31 2010, 10:34 PM | 1 Comment(s)
by Marcel den Hartog

How did YOU help him lately?

Boys, remember your dreams when you were 16? About your favorite car and how good you would look in it? It was probably a Porsche, a Lotus, a Ford Mustang or it had at least an open rooftop. All other cars looked horrible compared to your dream-car. And then, when the moment came to actually BUY one, you found that you could only afford a VW Beetle - the old model. Girls had similar dreams, maybe about other things but with the same blind spots.

Today, especially IT savvy people suffer badly from a kind of childish, almost fanatical behavior that resembles the way we spoke about our favorite cars back when we were teenagers. Maybe because a lot of us are still a bit "nerdy".

Look at some of the discussions about Apple (nothing else even comes close) vs. Microsoft, Open Source (how to hack your home router), gamers (my Real Time Strategy Game is so much better than yours...) etc. The discussions are of an almost religious tone people are abusive and the rest of the world can't help thinking; "What on earth is THIS all about???"

Back to our Industry; Database A vs. database B, Operating System C vs. Operating System D, Platform Y vs. Platform Z, .NET vs. JAVA, etc. Especially in larger corporations, you will find supporters of every different part of "IT".  Pushing THEIR favorite IT gadget often ignoring the greater good and very often spending too much time defending THEIR choice and fighting other people's preferences...

And as a CIO, one has to filter the bias, pick the solution that's best for his company. Only to find that in the trenches, long after decisions have been made, IT staff will continue to fight for what they think was the right, or the wrong solution... No wonder IT is still complex and often not as reliable as you would like.

Mainframers, distributed folks, Architects and others know that every single one of us is sometimes guilty of favoritism. And we know that it's not helping the company.  I even dare to say that we know it's wrong. When I worked as a Mainframer, it felt as if I "lost" a battle when the company decided to move something off the mainframe. I felt like I won a war when it was decided all mission critical data would stay on the Mainframe. But ALWAYS, I either had to give something in return to the "losers", or get something back from the winners.  And I knew that it was wrong.

The industry has grown up, right? So what I described no longer happens? I'd like to hear from you if that's the case... Recently, I assisted in a POC (Proof of Concept), moving an ERP system from 100's of distributed servers to a z10 Mainframe. It performed extremely well - the cost of management was 20% of what it was before, and the company would save millions. The fights I encountered were beyond anything I have ever seen before and a decision that looked like a no-brainer is still "on hold".

As a CIO, how you deal with this? And as an IT professional what do YOU do to prevent this? (Or are YOU also guilty of this?). Let me know.

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By: Marcel den Hartog
Marcel den Hartog is Principal Product Marketing EMEA for CA Technologies Mainframe solutions. In this role, he is a frequent speaker on both internal (customer) and external events where he talks about CA Technologies mainframe strategy, vision and market trends. Marcel joined CA Technologies in...
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How expensive is YOUR Mainframe?

Published: August 20 2010, 03:56 PM | 1 Comment(s)
by Marcel den Hartog

In recent months, I stumbled on something I would like to share with you and would also appreciate your feedback.  More than a year ago, CA Technologies conducted a survey in EMEA that clearly showed mainframe ran 55% on average of the mission critical workload, and the respondents stated they their typical spend is around 23% of their IT budget.( http://www.ca.com/gb/content/campaign.aspx?cid=208005 )

But in many interviews with CIOs I see the statement; "The Mainframe is too expensive" is always there!  So I decided to spend some more time on this and the results simply blew my mind.

Let me start by saying that our industry, in general, is still in its infancy. There still is a lot of growing up to do. And cost management is complex because the environments we work with are very, very complex. My suspicion was raised about 12 months ago. A few Mainframe folks from a customer complained that the higher cost of mainframe software meant that they had difficulties convincing their management to move workload back to the mainframe. I happened to know the customer very well, and was surprised because I knew that the mainframe component was not increased at all.

After some further investigation I found that almost 30% of the cost allocated to the Mainframe was not Mainframe software at all. Someone in the company decided that a good part of what they called "Infrastructure Management" belonged to the Mainframe!  And when I asked more questions, I found that they also did this for energy and storage management costs and expenses they specified as "other"... And especially the "energy" bit was (as you will understand) a lot of money!  In one case, the Mainframe was charged with 50% of the energy cost. 2 z10's, 17,500 distributed servers... Because "the mainframe runs 50% of all the workload." 

So, during my travels around EMEA, I continued to ask customers questions and the answers were often the same;"Yes, the Mainframe Cost Center is the dustbin of the IT Procurement people. When in doubt, put it under Mainframe....."

I understand that the Mainframe is NOT some dirt cheap IT platform. Efficiency, security, reliability and a system that runs 50% of the mission-critical workload (at least) 365 days a year, can make- or break a company and all that speed and reliability come at a cost.  But please, calculate the REAL cost!

But I realize all too well that this will cause huge controversy. Because suddenly, all the systems that we now think are so cheap, will suddenly be a lot more expensive!  And, politically, this is hard to swallow. But if we want to properly measure business success, it's time we start doing things right, based on the right metrics. And we should stop defending past decisions  to implement distributed systems  LOOK right by allocating charges to the Mainframe that don't reflect the real costs.

It's all about making informed decisions, and the pains that come with it. Let's get it right while we still can.

Are your organizations also having these issues? What are they allocating to the Mainframe? How are you trying to change that?  Give examples please.....

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By: Marcel den Hartog
Marcel den Hartog is Principal Product Marketing EMEA for CA Technologies Mainframe solutions. In this role, he is a frequent speaker on both internal (customer) and external events where he talks about CA Technologies mainframe strategy, vision and market trends. Marcel joined CA Technologies in...
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