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October 2009 - Posts

When You Point Your Finger...

Published: October 26 2009, 08:47 AM | no comments
by Reg Harbeck

How do you pinpoint a performance problem in an enterprise-wide application that begins with a browser interface, passes through several servers, hops on to the mainframe for in-depth data and processing, and then makes its way back, stopping by another server or two, before showing up with the information the user requested, several minutes too late?

Like many things in life, it begins with admitting you have a problem. After all, many organizations that have mainframes have done so much of their new application development on distributed systems that they've forgotten where those applications go for their most important data and processing: the mainframe.

But when things do go wrong and the finger-pointing begins, it is too easy to become an illustration of that old saying, "when you point your finger there are three more pointing back at you" (referring to the three fingers in your hand that aren't being used to point, of course). At this point, problem solving gives way to a political blame game, while users and customers look to get results elsewhere.

Speaking as a mainframer, I'd much rather get results than play politics. So, as you can imagine, I'm happy that we've brought our distributed CA Wily APM (Application Performance Management) solution together with our mainframe CA SYSVIEW® product to provide a true end-to-end, enterprise-wide application performance management solution, as described in today's announcement of CA's Cross Enterprise APM.

Now, the mainframer and the distributed techie can sit down together at the same graphical dashboard, trace the activity of a transaction across its entire path to figure out where the problem is occurring, and then drill-down to the details on the platform and subsystem in question - for example, see the specifics of a particular CICS transaction's execution. They can even pull up application details such as the line of code or SQL that's causing the problem if they're using AQM's TRILOGexpert TriTune®.

As an added bonus, this looks to me like an opportunity to help our less mainframe-aware colleagues learn about the role the mainframe plays in all their key applications that they've been assuming were only distributed. After all, any other view of production computing would be pointless!

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By: Reg Harbeck
Reg Harbeck is CA's Product Management Director for Mainframe Strategy. In the more than two decades since he received his Bachelor's Degree in Computer Science he has worked with operating systems, networks, security and applications on mainframes, UNIX, Linux, Windows and other platforms. Reg...
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How IT all Stacks Up

Published: October 16 2009, 02:17 PM | 3 Comment(s)
by Reg Harbeck

There are some words in the English language that have a surprisingly large number of meanings, often unrelated to each other, or else connected by some obscure reference that is fading in the mists of time.

One such word is "set" which apparently has the largest number of meanings in the English language.

We have words like that in IT as well - and we certainly have TLA's that have many meanings (see http://community.ca.com/blogs/execio/archive/2008/07/04/tla.aspx and http://community.ca.com/blogs/execio/archive/2009/04/02/pci-and-other-compliance-related-tla-s.aspx).

But one word that has always fascinated me in IT is "stack".

Yes, there are many non-IT meanings of stack, both as a verb and a noun. But in IT, it is generally used as a noun.

My first encounter with "stack" was in first year university, when I learned about how information was saved for calling routines so that subroutines could safely conclude and return to the place in the program that called them. According to Wikipedia (see http://en.wikipedia.org/wiki/Call_stack), this is known as a "call stack".

Interestingly, my second encounter with "stack" was discovering that COBOL, and then even basic mainframe architecture, didn't employ stacks.

For COBOL, as I discovered the hard way when trying to program a recursive PERFORM (i.e. it called itself), the return address was stored as a vector at the end of the paragraph(s) you're PERFORMing rather than being stacked somewhere. So, if you PERFORMed a paragraph from within itself, it would overwrite that vector with the address inside that paragraph which called it, resulting in an infinite RETURN loop. It's been a while since I tried this, so perhaps this has changed in more recent versions of COBOL.

However, it has always been my contention that COBOL and mainframe BAL are twins separated at birth, they are so similar in style and approach. I think that, just like "C" was created with the PDP-11 architecture in mind, COBOL was created with the same architectural principles in mind as those that were used to create the System/360 mainframe and, consequently, its machine and assembler language.

The difference is, with the mainframe the return vector is stored in CPU register 14 or R14 (hence the ever-popular IEFBR14, the job of which is to set the return code to zero and return to caller, allowing other activities to occur that need a program to run but not actually do anything).

In any case, I'd just gotten used to the concept of stacks and their absence in certain languages and architectures when I encountered another kind of stack: TCP/IP. Having been a CICS Systems Programmer and MVS Systems Programmer, I was broadening my horizons by being a Network Systems Programmer around the time that TCP/IP was starting to flourish, even on the mainframe.

And I must tell you that trying to figure out where the "push" (putting something onto the stack) and "pop" (taking something off of the stack) were on the TCP/IP stack caused me a fair amount of confusion, until I realized that the term instead referred to the "stacked" layers of the TCP/IP protocol suite: Application, Transport, Network and Link.

Then, I joined CA and learned about software stacks.

Now, I could see how the first kind of stack was a stack because you had layers of addresses and information that you added to the top and removed from the top, just like a stack of anything else that grows and shrinks from the top.

The second kind was more of a conceptual stack of fixed layers, but, OK, it kind of looks like a stack when represented that way.

Software stacks, on the other hand, are more like a conceptual neural network in my opinion. Basically, a software stack is a group of pieces of software (applications, programs, systems, etc.) that work together to produce a result at a higher level of value than the individual pieces could.

So, an operating system that has many modules might be thought of as a stack.

And, a single vendor's software that is well-integrated and produces a high-level business value could also be seen as a stack - but only if that vendor had actually taken the time to integrate the various pieces and unite them towards a particular result.

Turns out, that's just what CA is doing with our mainframe software as part of our Mainframe 2.0 strategy: bringing together our mainframe software into a single point of business-enabling functionality (see http://ca.com/Files/TechnologyBriefs/mainframe2-roadmap_192644.pdf). Between the common interfaces, the common services, various integrations, and testing to ensure they all work well together at set levels (CARS - CA Recommended Service), the CA Mainframe Stack really is a software stack - made of individual pieces, but working together to produce a single result: helping your business run better with IT.

So now I know about three kinds of stacks that are relevant to the mainframe. And one more that is less and less so, given how environmentally "green" the mainframe environment is: smoke stacks.

And that is how it stacks up for me.

 

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By: Reg Harbeck
Reg Harbeck is CA's Product Management Director for Mainframe Strategy. In the more than two decades since he received his Bachelor's Degree in Computer Science he has worked with operating systems, networks, security and applications on mainframes, UNIX, Linux, Windows and other platforms. Reg...
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It's Official

Published: October 09 2009, 03:08 PM | no comments
by Reg Harbeck

One thing about mainframe people: we're very careful. We'd rather spend the extra time up front making sure we've gotten something right rather than spending much more time later fixing it.

So, it seems somehow appropriate that, after very carefully considering and putting everything together, SHARE and CA issued press releases yesterday (October 8) about new additions to the SHARE Board of Directors, over a month after SHARE in Denver ended.

And I can tell you that I'm just as excited about it now as I would have been if the announcement had been made on the last day of SHARE. In some ways, even more so - it has been wonderful to see how committed CA is to supporting SHARE and working with them, and it is simply inspiring to begin learning about how the SHARE Board works and discovering what my role will be. I've already been assigned a mentor - an experienced SHARE Board member for whom I have an immeasurably high regard.

The actual SHARE press release is at http://www.share.org/Portals/0/Seattle/SHARE_BoD_Release_Approved.pdf, which is also available through http://www.share.org/. You can see the full list of Board members at http://www.share.org/AboutSHARE/Organization/SHAREBoardofDirectors/tabid/82/Default.aspx.

CA's press release is at http://www.ca.com/us/press/release.aspx?cid=218782.

Now the work begins. The time has come to grow the large enterprise IT community and SHARE's important role in it. Since they were invented, that has always included mainframes, but first and foremost it's about the organizations that use those mainframes and their entire business IT context.

It's important to point out here that this blog is written with my "CA hat" on, so nothing I say on this blog should be construed as coming from SHARE. That said, the following question is of interest to me in any role:

What are the next things that need to happen to bring the large enterprise IT community together and move it forward? Feel free to post your comments on this blog, or just email me at ca dot com; my address is "Reg".

I look forward to your thoughts!

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By: Reg Harbeck
Reg Harbeck is CA's Product Management Director for Mainframe Strategy. In the more than two decades since he received his Bachelor's Degree in Computer Science he has worked with operating systems, networks, security and applications on mainframes, UNIX, Linux, Windows and other platforms. Reg...
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