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May 2011 - Posts

Pragmatic psyche for transforming physical infrastructure into private clouds

Published: May 17 2011, 09:15 AM | no comments
by Yale Tankus

A private cloud offers so many opportunities, so many options. Where to begin?

What is the full end game. What are the right measures?  

The move to a private cloud can be daunting, but it doesn't have to be. 

Over the course of many years, IT in general and IT operations specifically have carefully tried to establish predictable, reliable systems and operations.  Significant and incremental opportunities have provided meaningful ways to manage incredibly dynamic environments and have supported a very healthy systems and operations management software and services industry.   Innovation from customers and suppliers has alleviated a host of bad outcomes and provided a decent return on investment while providing applications and the underlying systems to run the business or the mission.

Yeah, so what?

Now cloud computing comes along and upsets everything.  New problems, new opportunities, and new promises from the supplier community as well as from a variety of analysts who span from having no operational experience to having spent many years in the heart of IT.

Setting aside the public cloud opportunities for a moment, at some level I tend to think of private clouds rather simplistically.   

History has a way of repeating itself sometimes, while at other times it gives us a peak into the future.  Patterns begin to emerge based upon previous situations.  Fundamentally since IT has solved so many major issues over the years there must be some answers to the opportunities and daunting challenges of cloud computing, aren't there?

What are the parallels?

In the never ending pursuit of the dynamic enterprise, IT has in many cases gained control over compliance related configurations, service level attainment,  automation of some systems and processes, and adopted certain best practices.   Along with the push for automation, the standardization of key long running and shorter lived processes has removed more costs for operations.  Reallocating these monies has allowed IT to take on the next set of priorities, whatever they are, including virtualization and private cloud computing. 

Sticking with private clouds for the sake of argument (pick your motivation: keeping your data close, virtualization projects turned into service offerings, etc.), they have created new challenges that in part can be solved by previous approaches.  

For physical and virtual infrastructure IT needs to know among many other things:  

  • How to determine which key performance indicators (KPIs) are important operationally as well from a business perspective?
  • What are the virtualized resources?
  • What are the detailed configurations?
  • How are they discovered?
  • What dependencies exist up and downstream?
  • Are these configurations in the compliance model?
  • How is automated provisioning happening?
  • How to plan for capacity?

These parallels provide a simplistic but useful way of pragmatically thinking about how to prioritize projects when moving to private cloud services.  Being bold in the strategy is good; having a big picture vision is key to selling stake holders and illustrating one's comprehension of the possibilities around cloud computing.  Being pragmatic, tactical, and measured in one's approach by leveraging the incredible amount of tribal and formalized knowledge, processes, and skills in the team will provide a good glimpse of the path forward through the hype.  Trust your instincts and look to the past to see patterns in the future.

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By: Yale Tankus
Yale Tankus is Vice President of Business Development for CA Technologies Virtualization and Automation Customer Solutions Unit. His responsibilities include management of solutions initiatives with key global system integrator and OEM alliance partners, guiding development of the company’s IT process...
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Hitchhiker's Guide to the Cloud: The Evolutionary Path (Cloud Slam '11)

Published: May 16 2011, 11:00 AM | no comments
by Andi Mann

At Cloud Slam '11, I hosted a session with ‘clouderati' luminary Jay Fry (my colleague at CA Technologies and @JayFry3 on Twitter) on "The Hitchhiker's Guide to the Cloud: Tips for Navigating the Evolutionary and Revolutionary Paths to Cloud."

Between bad puns and stretched analogies drawn from the classic Douglas Adams ‘The Hitchhiker's Guide to the Galaxy' (aka ‘H2G2') 6-book ‘trilogy', Jay and I presented two alternative (albeit complementary) routes to deploying private cloud.

I presented an evolutionary path to cloud computing - building step-by-step on your existing infrastructure and investments; Jay presented a revolutionary path - delivering cloud fast without transforming your existing environment.

You can review Jay's blog for his side of this fun session; I will run through the evolutionary path here.

In an ideal world we might start over again ...

In H2G2, hyper-intelligent pan-dimensional beings (i.e. ‘mice') had a significant IT investment in the most powerful computer in the universe (i.e. ‘earth'). Unfortunately, when the Vogon Constructor Fleet destroyed earth to make way for a new hyperspace bypass, they also destroyed this IT investment.

The average enterprise may wish to blow up their physical computers too, and rebuild in the cloud. However, most also have a significant investment in IT - including hardware, software, facilities, data, people, skills, and processes. These investments may not be perfect, but they are mission-critical, delivering business value, and prohibitive to destroy.

Can you afford to destroy your millennia-old IT investment?

Just as the destroying earth literally just minutes before it would produce the ultimate question to the answer to life, the universe, and everything made a very bad day for Arthur Dent, so too destroying valuable IT investments to move wholesale to the cloud will make for a very bad day for most CIOs.

These CIOs may also have their own ‘Vogon bureaucracy' to hold them back. Just as this bureaucracy is unavoidable in H2G2, so too may be CISOs, auditors, and other bureaucrats who are holding back cloud plans with concerns over security, compliance, policy, and politics.

This is where the evolutionary path to cloud comes in.

Step-by-step evolution from virtualization to cloud

 

The evolutionary path to cloud, from virtualization to dynamic IT

The evolutionary path to cloud computing requires a lifecycle approach to the evolution of your virtualization maturity:

  • First, consolidation of servers and data centers using server virtualization technologies
  • Second, optimization of virtual systems to deal with inevitable problems like VM sprawl
  • Third, automation and orchestration to enable scalable services at computer speed
  • Fourth, dynamic IT delivers agility, and the basis of a full-blown private cloud

This lifecycle drives maturity from platform-centric infrastructure management, through heterogeneous systems management, to a business-focused service management, while driving business value from initial CapEx reduction of consolidation, through OpEx benefits of optimization and efficiency, agility improvements of ‘hands-free' automation, and finally delivering revenue gains through dynamic IT.

This evolutionary path allows you to:

  • Protect & leverage your legacy investment - in hardware, software, people, and process
  • Maintain essential infrastructure - especially non-standard or multi-platform physical systems
  • Avoid unraveling services, code, process - avoiding cost and risk, at least in the short term
  • Manage skills, staffing, buy-in, and security issues - even if they are more perceived than real

Evolution in action

 

We could all use a little 'extra' evolution, right?

H2G2's Zaphod Beeblebrox may have ‘evolved' two heads and three arms, but there are less bizarre cases showing the evolutionary path to cloud computing in action. For example:

Cadence Designs

Cadence Designs is a leader in electronic design automation (EDA), with 4,500 staff and 12,000 servers in San Jose & worldwide. Facing a $10m+ hardware refresh, low server utilization, slow and labor-intensive tools, they looked to private cloud to improve service and reduce costs. Using solutions from CA Technologies (including CA Server Automation and CA Service Assurance) Cadence Designs delivered dynamic self-service, accelerating their virtualization rollout, increasing server utilization, deferring a significant hardware upgrade, and reducing their costs - all while ensuring high quality SLA achievement.

Qualcomm

Qualcomm is a developer and supplier of digital wireless communications products and services, with $10.4bn in worldwide revenue from 15,000+ employees in 146 countries. Rapid business success resulted in constant demands for capacity and continued ‘build out' was not an option. Instead, Qualcomm deployed mobile data center ‘pods' based on Cisco UCS servers with physical and virtual server automation using CA Server Automation. This solution enabled integrated virtualized network and server platforms to deliver new ‘capacity on demand', automated to reduce costs, improve throughput, and maintain controls. Altogether, Qualcomm estimates this initiative saved around $25M in hardware and data center resources, and spared more than 400 kilowatts of power demand.

Evolution challenges & successes

Evolution from earth inhabitant to space hitchhiker created many challenges for Arthur Dent - from mundane (no decent tea) to life-threatening (becoming ‘the late Dent Arthur Dent') - that held him back from enjoying his new experience.

So too the evolutionary path to cloud comes with many potential challenges that can cause ‘virtual stall' - the inability to move the needle on virtualization deployment and maturity that prevents IT from delivering the best possible virtualization and cloud outcomes.

While Arthur Dent never could find a decent cup of Earl Grey, with the right people, process, and technology you can push past virtual stall, and accrue benefits incrementally at every step, with fast wins and rapid returns on your virtualization investment that build toward a long-term cloud strategy.

For example:

  • Consolidation - savings from server reductions, reduced rent and facilities, reduced power and cooling impact, improvements to business continuity, and better backup and recovery
  • Optimization - operational savings from reduced management and licensing, staff efficiency and redeployment, improved visibility & control, better availability, and improved service mobility
  • Automation - greater flexibility, lower error rates, reduced risk, improved staff mobility, and faster response to service requests at ‘computer speed', not ‘human speed'
  • Dynamic IT - faster business reactions to market forces, rapid on-boarding of new partners and channels, better customer service and retention, and faster new product and services delivery.

Key use cases

 

Marvin has a brain the size of a planet - for the rest of us, examples help

Marvin the Paranoid Android may have a brain the size of a planet, but for mere mortals, key services suited to the evolutionary approach include:

  • Simple, single-server applications - the ‘low-hanging fruit' of virtualization and cloud, including departmental applications, collaboration servers (esp. SharePoint)
  • Constant predictable workloads - such as e-mail and ERP systems, but any system where utilization is likely to be constant and relatively stable
  • Non-standard environments - such as UNIX workloads, or any workload dependent on specific hardware e.g. scanners, 3D printers, data input devices
  • Highly controlled or managed environments - where Vogon bureaucrats need (for better or worse) to maintain high security, control, compliance, audit, etc.

Summary

Jay allowed me to have the last word, so I used the opportunity to reinforce the message on the front of the Hitchhiker's Guide - "DON'T PANIC!" As we had heard from Forrester's James Staten just days earlier at Cloud Slam, few organizations have deployed private cloud yet; most are just starting their planning; so if you are not far along, there is no need to panic.

Nevertheless, you should not delay. With an infinite improbability drive, you may travel through time, visit The Restaurant At The End Of The Universe, check out your cloud future, and return to start your deployment anytime. In the real world, you cannot just wait and hope - you need to act decisively - unlike Arthur Dent - and sooner rather than later to remain competitive in business.

However, it is also important to understand that cloud is not a single destination in space-time. It is not a choice between evolution and revolution; it is not only possible but often advisable to use both approaches - as many CA Technologies customers have done.

So if you haven't started, don't panic, but, with an understanding that your path to the cloud, whether evolutionary, revolutionary, or both is going to be difficult, rewarding, and unique.

‘42'

Which brought Jay and I to slide 42 - the answer to the question of life, the universe, and everything, and the ultimate slide in the presentation. So in with the words of the second-smartest creatures on the massive computer called earth (i.e. ‘dolphins') - "So long, and thanks for all the fish!"

If we haven't scared you off yet and you're interested in more, you can access our Cloud Slam presentation here: "The Hitchhiker's Guide to the Cloud: Tips for Navigating the Evolutionary and Revolutionary Paths to Cloud."

 

This blog is cross-posted at Andi Mann - Ubergeek. Follow @AndiMann on Twitter.

 

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By: Andi Mann
Andi Mann is vice president of Strategic Solutions at CA Technologies. With over 20 years’ experience across four continents, Andi has deep expertise of enterprise software on cloud, mainframe, midrange, server and desktop systems. Andi has worked within IT departments for governments and corporations...
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Compliance Mandates & Configuration Compliance Solutions

Published: May 16 2011, 07:52 AM | no comments
by Mike Odusami

Recent news events involving data breaches at Epsilon, a marketing service provider, and Sony Online Entertainment make an interesting read that further highlights the seriousness of the challenges that corporations and their IT security teams face today. Both incidents will no doubt raise the decibel on the call for more regulations and enforcement of current mandates, potentially adding to an already difficult and daunting environment for IT policy makers and implementers.

Either way, an expanding regulatory compliance landscape will place new responsibilities on security and IT operations teams. I'm sure we can all agree that meeting regulatory or security mandates such as Sarbanes-Oxley (SOX) or the Payment Card Industry -Data Security Standard (PCI-DSS) involve more than technology or configuration management tools for that matter. Beware of vendors with logic-defying claims of ‘compliance-in-a-box' with their configuration management tools; the right approach is that successful compliance programs need to harness a combination of technology (security and IT Operations), people and well developed processes.

In any case, given the high dependence of business operations on information technology for most, if not all, of the stages in the business value chain, it's no surprise that a fair number of these mandates require compliant organizations to demonstrate a handle on their information management processes and, by inference, control over the underlying IT resources that enable those processes.

Whether an organization needs to demonstrate proof of internal control for financial reporting purposes as demanded by SOX Section 404 or it needs to meet PCI requirements that IT resources used in processing customers' credit card information meet or exceed benchmark security configuration standards, successfully complying with these mandates is directly or indirectly predicated on establishing effective IT change management and control policies.

So how does configuration management help towards your organization's regulatory and standards compliance efforts? When correctly implemented, it enables IT teams to:

  1. Enforce security configuration settings for infrastructure components based on accepted security hardening standards
  2. Track and detect changes in infrastructure resources from designated reference configuration snapshot (baseline) or gold-standard configuration
  3. Perform configuration audit scans and create compliance reports
  4. Remediate configurations that are non-compliant with OS and application configuration policies with automated or manual processes
  5. Ensure that configuration changes are carried out in accordance with internal change policies

Each of these functions adds to the arsenal of tools available to IT in addressing the requirements of multiple compliance mandates. Let's take a quick look at some of these functions and how they contribute to various IT compliance programs.

The first function has obvious applicability in meeting the IT policy compliance requirements of PCI (Req. 2.2) which provides an assurance that configuration standards developed  for system components address all known security vulnerabilities and are consistent with the hardening standards set by industry sources such as Center for Internet Security (CIS), ISO, NIST and SANS. Configuration compliance tools with rules libraries or content built on one or more of these industry standards can help automate the checks, apply recommended settings as necessary, and ensure configurations are kept up to date as standards are updated.

Functions 2, 4 and 5 described above can help in driving IT change control for identified business processes within a SOX Section 404 program. The rule, among other requirements, mandates that management perform a formal assessment of its system of internal control over financial reporting (ICFR) using a recognized internal control process framework such as COSO or COBIT.  Broadly speaking, parts of the rule indirectly requires examination of the risks associated with IT control processes (change management, security, application testing, etc.) in applications such as ERP and Data Warehouse that support the business process so that appropriate IT control objectives can be set. An example objective could be ‘only approved changes are made to the ERP application subsystem' to mitigate the risks of using inaccurate data in financial reporting. Configuration compliance management can help track and ensure that only authorized changes are implemented as dictated.

Lastly because tracking so many IT controls and their configuration settings is resource intensive and error-prone, configuration compliance tools can perform automated scans and create audit compliance reports in support of IT efforts, eliminating one of the most tedious aspects of compliance mandates.

An important point to note is that configuration compliance addresses specific sub-sections or IT control requirements of the broader compliance mandates in the examples discussed. Successful compliance programs encompass much more than configuration control and create synergies through integration with security solutions and other management tools (access control, patch management, and software distribution are recognizable examples).

Automation is the name of the game as the inextricably linked demands for security configuration compliance and change control drive a convergence of needs between IT Operations and information security teams. With both teams having ultimate responsibilities to the business in achieving its regulatory and security goals, breaking down the silos between the teams through sharing of well-established best practices and tools is a positive outcome towards a more efficient compliance audit process.

Vendors such as CA Technologies have long recognized this convergence and offer customers a strong portfolio of configuration management and security compliance solutions. CA Configuration Automation, a stand-alone component of CA Automation Suite for Data Centers, is central to our configuration compliance efforts with contents and rules based on CIS benchmarks. CA Technologies customers are realizing new benefits from the solution through its expanded functional scope from discovery and application mapping for ITSM change management and CMDB, to its central role in data center server provisioning and compliance auditing. Various customers have widely deployed the solution for enforcing change control on their critical Web infrastructure (to minimize outages due to uncontrolled changes) and on SAP business applications for SOX compliance. 

To learn more about CA configuration compliance visit the CA Configuration Automation page on ca.com and be sure to download the solution brief on Server & Applications Configuration Compliance.

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By: Mike Odusami
Mike is a senior product marketing manager and cloud automation evangelist at CA Technologies. Prior to this role, he was a market strategist for the CA Service Automation and CA Service Management solutions, providing strategic and tactical market analysis to help formulate product and marketing directions...
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What to expect at Interop? At least one great panel session!

Published: May 05 2011, 09:03 AM | no comments
by Andi Mann

I am excited to be on a panel session at Interop next week entitled, ‘Best Practices: the Road From Server Virtualization/Consolidation to Private Cloud'.

All signs point to this being a really great panel session.

Personally I am delighted because if I were to go on Mastermind, this may just be my ‘special subject'. I really believe I can contribute to a positive and interesting discussion. My goal is to help the audience gain a realistic understanding of the steps from virtualization to cloud, explain how to approach this maturity process with real-world insight and preparation, and help them to plan a practical and evolutionary path to private cloud. After all, that is one of the reasons why I co-wrote 'Visible Ops - Private Cloud: From Virtualization to Private Cloud in 4 Practical Steps'.

Each of the four panelists has a few minutes to present our point of view before we launch into the open discussion. For my part, I will be presenting - very quickly - the four-stage virtualization maturity model that I use at CA Technologies to advise our customers. As the session title says, this model starts with virtualization-based consolidation, continues through optimization and automation, and finally delivers dynamic IT - the basis for private cloud. The effectiveness of this maturity curve is well established, and I will have plenty of examples of where this has worked well to deliver increasing benefits - not just cost cutting, but efficiency, agility, and revenue benefits.

As for the rest of the session, we will be at the mercy of our moderator, the inestimable Barb Goldworm - Chair for the fantastic virtualization conference track at Interop, and a great analyst at FocusOnSystems. I first met Barb many years ago at one of my first analyst conferences, and know her well as an accomplished analyst, author, presenter, and friend who knows virtualization cold. Moreover, apart from being a fellow Coloradan, Barb is also a strong technologist after my own heart, and that will make this a great panel too. Barb does not just have a theoretical understanding of virtualization, but has a real practical knowledge of the technology, the business, the vendors, the finances, and more. I know Barb will be a great moderator for our panel.

There will be some talented people on the panel too, so the back and forth should be very interesting. Jason Cowie from Embotics will be there - he and I have known each other a long time, back to his days at Configuresoft. We will no doubt swap views on the causes and impacts of virtual stall, a challenge that both CA Technologies and Embotics have worked to diagnose and solve for some time. It will be interesting to talk again with Jerry McLeod from VMware (and formerly Fastscale) about where thin provisioning fits in VMware's virtualization and cloud platforms. Paul Muller of HP will be there too, and although we have not met, it turns out he is a fellow Aussie. After talking about what makes a cloud and how to get there, I will look forward to swapping stories about mutual friends and colleagues.

Of course, whatever we talk about - from the challenges of integrating a platform-centric virtualization project into an enterprise-wide cloud strategy, to where exactly is the best pub in Sydney - I am not going to talk too much about CA Technologies products specifically. I do not think the attendees want that. After all, anyone who wants to find out about innovative solutions for evolving from virtualization to cloud, like CA Virtual Automation and CA Automation Suite for Hybrid Cloud, can check our website (unfortunately, we do not have a booth at Interop this time around).

However, I do hope to talk about the approaches that I believe in - approaches that CA Technologies is working on with our customers, to help them realize the benefits of the virtualization maturity model. I hope that I will have the chance to talk about how organizations like Qualcomm, MGM Resorts, Logicalis, Rooms To Go and others have addressed problems like virtual sprawl, virtual stall, staffing limitations, scalability issues and more. I especially hope to talk about the critical importance of a comprehensive approach to management and automation in building and delivering a successful private cloud.

Of course, this evolutionary path from server virtualization and consolidation is not the only route to private cloud. You can also follow a more revolutionary approach - like starting from scratch on greenfield environments, or delivering a cloud service, with CA 3Tera AppLogic - but if you want to hear more about that, you will just have to come and see my session at Cloud Expo in June as well. :-)

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By: Andi Mann
Andi Mann is vice president of Strategic Solutions at CA Technologies. With over 20 years’ experience across four continents, Andi has deep expertise of enterprise software on cloud, mainframe, midrange, server and desktop systems. Andi has worked within IT departments for governments and corporations...
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CA Technologies and VCE Form Global Strategic Alliance to Enable Private Cloud Adoption

Published: May 04 2011, 09:09 AM | no comments
by Andi Mann

You may have seen today's exciting news - CA Technologies and VCE, the Virtual Computing Environment Company, have announced a global strategic alliance.

VCE (a joint venture of Cisco and EMC) has created an amazingly innovative system - the Vblock Infrastructure Platform - that is purpose built for virtual and cloud workloads, with integrated virtualization, networking, computing, and storage right out of the box. This Vblock platform lifts the game with a new approach to service delivery that encapsulates these elements in a single system, rather than forcing customers to deal with the complexity of integrating and managing multiple separate components themselves.

This approach is a perfect fit with CA Technologies, as we deliver integrated solutions to plan, deploy, and manage the entire business service from end-to-end, whether on physical, virtual, or cloud platforms. We take the complexity out of managing business services, with easy-to-use solutions covering multiple management disciplines like automation, assurance, and security, that are integrated in our own labs, not on our customers' sites (and not on their dime!).

This synergy between our technologies, solutions, and approaches creates a fantastic outcome for our joint customers - current and future - because our customers need more than an infrastructure platform, no matter how good it is, to deliver their mission-critical customer services. They also need the sophisticated end-to-end physical, virtual, and cloud service management that only CA Technologies provides - solutions that will help them drive speed and agility, ensure security and compliance, and meet or exceed the service levels that their users and customers expect. Moreover, they need the platform and the management to work together, pre-integrated in our labs, not cobbled together in their data centers.

This is exactly what we are delivering.

Perhaps most importantly, this is not what some people call a ‘Barney announcement', with both sides mindlessly singing "I love you, you love me" but not actually doing anything of substance. On the contrary, this partnership has real metal behind it, with both sides committing to joint development, integration, and certification of our combined solutions. To this end, CA Technologies will be developing and integrating specific capabilities to support Vblock platforms based on our leading solutions - like providing orchestration connectors that integrate Vblock platforms with CA Technologies management and security solutions like CA Service Catalog, CA Process Automation and CA Capacity Management.

Initially, we are going to focus on two specific and critical areas of customer need - migrating critical applications from legacy platforms onto the Vblock platform; and delivering Virtual Desktop Infrastructure (VDI) deployment and management.

The difficulty of migrating tier 1 applications is a significant cause of virtual stall - the inability to expand the volume and maturity of virtualization. This is a major barrier holding our customers back from realizing the full benefits of virtualization, and preventing them from delivering a highly dynamic, efficient, and agile private cloud. Combining the integrated technology capabilities of the Vblock platform, and the end-to-end management solutions of CA Technologies - including complex service discovery, capacity planning, resource optimization, image migration, and service level management - will help to reduce the complexity of migrating mission-critical tier 1 applications while assuring performance, making migration faster, easier, cheaper, with higher reliability and less risk.

Meanwhile, VDI is starting to take off, with new major deployments driven by budget constraints, mobility demands, security concerns, and the consumerization of IT. When a VDI deployment is done right, the business benefits are substantial; however, when it is done wrong the cost can be so high, and the backlash so strong, that IT may never get another chance. The VCE Vblock architecture is a seemingly perfect fit for the unusually high storage, I/O, and memory requirements of VDI deployments; CA Technologies solutions will add self-service automation, orchestration, and accounting capabilities that deliver an extremely reliable and scalable VDI solution. Together, we will help to accelerate VDI deployments, and make sure they are done the right way, driving faster time to value, lower implementation costs, and greater end-user satisfaction.

Integrating CA Technologies  physical, virtual, and cloud service management with the VCE Vblock platform will ensure that our customers' critical workloads are provisioned and de-provisioned automatically - on time, every time; at computer speed, not human speed. It will provide truly comprehensive real-time monitoring and assurance, designed for the unique Vblock architecture, to ensure that service quality is maintained and service levels are met or exceeded. It will allow customers to utilize the unique integrated compute, storage, and networking capacity of the Vblock platform most efficiently for physical, virtual or cloud workloads, leveraging their VCE investment according to their business priorities. It will ensure the integrity of data and identity across the multiple components of the Vblock environment to prevent data loss, maintain compliance, and ensure secure access controls.

No other major hardware vendor provides the level of power, scalability, and integration as the VCE Vblock platform, based on the market-leading technologies and capabilities of EMC, Cisco, Intel, and VMware. Similarly, no other independent software solution provider can provide the level of service management, security, assurance, and automation as CA Technologies, based on some of the best technology (both acquired and home-grown).

This is why I am so excited to see this alliance come to fruition after so much hard work on both sides. It is also why I will be thrilled to talk more with our joint customers - current and future - over the coming days, weeks, and years about how VCE and CA Technologies can work together with them to make agility possible.

For more information about this strategic alliance, visit www.ca.com/vce.

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By: Andi Mann
Andi Mann is vice president of Strategic Solutions at CA Technologies. With over 20 years’ experience across four continents, Andi has deep expertise of enterprise software on cloud, mainframe, midrange, server and desktop systems. Andi has worked within IT departments for governments and corporations...
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