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CA ARCserve Backup Multiple Vulnerabilities

On October 9th, 2008, CA published a security notice to address multiple vulnerabilities in CA ARCserve Backup.

Title: CA ARCserve Backup Multiple Vulnerabilities

CA Advisory Date: 2008-10-09

Reported By:
Haifei Li of Fortinet's FortiGuard Global Security Research Team
Vulnerability Research Team of Assurent Secure Technologies, a TELUS Company
Greg Linares of eEye Digital Security

Impact: A remote attacker can cause a denial of service or possibly execute arbitrary code.

Summary: CA ARCserve Backup contains multiple vulnerabilities that can allow a remote attacker to cause a denial of service or possibly execute arbitrary code. CA has issued patches to address the vulnerabilities. The first vulnerability, CVE-2008-4397, occurs due to insufficient validation of certain RPC call parameters by the message engine service. An attacker can exploit a directory traversal vulnerability to execute arbitrary commands. The second vulnerability, CVE-2008-4398, occurs due to insufficient validation by the tape engine service. An attacker can make a request that will crash the service. The third vulnerability, CVE-2008-4399, occurs due to insufficient validation by the database engine service. An attacker can make a request that will crash the service. The fourth vulnerability, CVE-2008-4400, occurs due to insufficient validation of authentication credentials. An attacker can make a request that will crash multiple services. Note that these issues only affect the base product.

Mitigating Factors: None

Severity: CA has given these vulnerabilities a High risk rating.

Affected Products:
CA ARCserve Backup r12.0 Windows
CA ARCserve Backup r11.5 Windows*
CA ARCserve Backup r11.1 Windows*
CA Server Protection Suite r2
CA Business Protection Suite r2
CA Business Protection Suite for Microsoft Small Business Server Standard Edition r2
CA Business Protection Suite for Microsoft Small Business Server Premium Edition r2

*Formerly known as BrightStor ARCserve Backup.

Non-Affected Products
CA ARCserve Backup r12.0 Windows SP1

Affected Platforms:
Windows

Status and Recommendation:
CA has issued the following updates for systems that have an affected base product.

CA ARCserve Backup r12.0 Windows:
Apply Service Pack 1 (RO01340)
CA ARCserve Backup r11.5 Windows:
RO02398
CA ARCserve Backup r11.1 Windows:
RO02396
CA Protection Suites r2:
RO02398

How to determine if you are affected:
CA ARCserve Backup r12.0 Windows,
CA ARCserve Backup r11.5 Windows:

1. Run the ARCserve Patch Management utility. From the Windows Start menu, it can be found under Programs->CA->ARCserve Patch Management->Patch Status.
2. The main patch status screen will indicate if the respective patch in the table below is currently applied. If the patch is not applied, the installation is vulnerable.

Product                                              Patch
CA ARCserve Backup r12.0 Windows   RO01340
CA ARCserve Backup r11.5 Windows   RO02398

For more information on the ARCserve Patch Management utility, read document TEC446265.

Alternatively, use the file information below to determine if the product installation is vulnerable.

CA ARCserve Backup r12.0 Windows,
CA ARCserve Backup r11.5 Windows,
CA ARCserve Backup r11.1 Windows:

   1. Using Windows Explorer, locate the file "asdbapi.dll". By default, the file is located in the "C:\Program Files\CA\BrightStor ARCserve Backup" directory.
   2. Right click on the file and select Properties.
   3. Select the General tab.
   4. If the file timestamp is earlier than indicated in the table below, the installation is vulnerable.

Product version: CA ARCserve Backup r11.1 Windows
File Name: asdbapi.dll
File Size: 856064 bytes
Timestamp: 09/05/2008 10:35:19

Product version: CA ARCserve Backup r11.5 Windows*
File Name: asdbapi.dll
File Size: 1249354 bytes
Timestamp: 09/05/2008 11:14:04

Product version: CA ARCserve Backup r12.0 Windows
File Name: asdbapi.dll
File Size: 992520 bytes
Timestamp: 08/09/2008 4:51:58

*CA Protection Suites r2 includes CA ARCserve Backup 11.5

Workaround: None

References (URLs may wrap):
CA Support:
http://support.ca.com/
Security Notice for CA ARCserve Backup
https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=188143
Solution Document Reference APARs:
RO01340, RO02398, RO02396
CA Security Response Blog posting:
CA ARCserve Backup Multiple Vulnerabilities
http://community.ca.com/blogs/casecurityresponseblog/archive/2008/10/9.aspx
Reported By:
CVE-2008-4397 - Haifei Li of Fortinet's FortiGuard Global Security Research Team
http://www.fortiguardcenter.com/
CVE-2008-4398 - Vulnerability Research Team of Assurent Secure Technologies, a TELUS Company
CVE-2008-4399 - Vulnerability Research Team of Assurent Secure Technologies, a TELUS Company
http://www.assurent.com/index.php?id=17
CVE-2008-4400 - Greg Linares of eEye Digital Security
http://www.eeye.com/
CVE References:
CVE-2008-4397 - Message engine command injection
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2008-4397
CVE-2008-4398 - Tape engine denial of service
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2008-4398
CVE-2008-4399 - Database engine denial of service
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2008-4399
CVE-2008-4400 - Multiple service crash
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2008-4400
OSVDB References: Pending
http://osvdb.org/

Changelog for this advisory:
v1.0 - Initial Release

Customers who require additional information should contact CA Technical Support at http://support.ca.com.

For technical questions or comments related to this advisory, please send email to vuln AT ca DOT com.

If you discover a vulnerability in CA products, please report your findings to our product security response team.
https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=177782

 

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About Ken Williams

Ken Williams is a Director with the CA Vulnerability Research Team. As a veteran vulnerability researcher, Ken has worked as the Director of the CA Vulnerability Research Team and eVM Research Team, Director of Vulnerability Research at eSecurityOnline, Manager of the Vulnerability Research Team at Ernst & Young, and founder of Packet Storm Security. Ken has a CISSP certification.
 
 
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